You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your job • say what you want the shop or company to do

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Dear Sir or Madam I am writing to you to express my dissatisfaction with the monitor that I bought recently from one of your stores, which is located on Birth Street. I am a graphist and in order to differentiate colours, I am required to have a high-quality monitor. When I got back home and opened the monitor's pack, I realized that it had had some scratches on the screen.
Also
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,
due to
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the scratches, the monitor was malfunctioning to display the exact colours which lead to confusing me. Because I am working for an advertising company, after making and editing a photograph for an advertisement we need to print it.
As a result
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, if I cannot realize the output colours, it causes some problems in printed pictures.
Consequently
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, our customers might not be satisfied.
Therefore
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, my employee might unfairly dismiss me. I would appreciate it if you could replace it with a new one, or refund my money. Time is truly precious for me. So, I would be grateful to deal with my problem as soon as possible because
firstly
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, I have a deadline for all my duties to make my employer satisfied.
Secondly
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, I need
this
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job to earn my living. I look forward to hearing from you. Let me know if you make it. Yours faithfully, John Smith
Submitted by bb_emperator on

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