You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

Dear Sir or Madam, I hope
this
email finds you well. I writing to express the attendant's dissatisfaction about the meal, which is served in the restaurant.
Firstly
, I would like to inform you that our staff have appreciated your unique clerk front desk team, so they usually reach a high standard in taking care of the guests.
Secondly
, the rooms are bigger than common standard rooms, and the classic furniture makes the space cosy.
Last
but not the list, the whole building is spotless. On the other side, our workers were really disappointed about the food, which was offered. Unfortunately, there were mouldy ingredients, it tasted really awful.
Then
, the dessert seemed to go off, as well it seemed not like an authentic tiramisù but something salty. I would like to give you some suggestions.
For example
, you can use seasonal products,
this
could be a good way to ameliorate the quality of your menu. After that, you can reduce number of the suppers since could be easiest for the cooker to focus on it.
Finally
, you may request some handmade pastries from a small business, and you can make a good negotiate with them. I am looking forward to hearing from you Yours sincerely Riccardo Caboni
Submitted by riccardocbn on

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task response
The letter addresses the concerns about the food in the hotel, but it lacks a clear request for improvement and suggestions for the manager to act upon.
coherence cohesion
The greeting and closing are appropriate, but the coherence and cohesion could be improved by restructuring the content into separate paragraphs to enhance clarity and organization.

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Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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