You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter ●describe the problem with the equipment ● explain how this problem is affecting your work ● say what you want the shop or company to do

Dear Sir or Madam, My name is Ahmed and I am writing to express my dissatisfaction with the copy machine which I bought yesterday from your shop. Currently, I am working from home and I need
this
tool in my day-to-day activities;
consequently
, I am affected by delays
due to
this
issue which I will explain. Briefly,
although
I received a confirmation from the salesman about its power input, when I back home I found it different from what we agreed;
therefore
, I can not use it in my home electric supply.
Also
, there is a missing piece which is essential for the machine to operate successfully,
this
piece is the plastic cover. By the end, I need your urgent support to replace
this
tool as soon as possible, you will find the bill attached and it contains my address too. I will wait for your feedback if you will send someone to pick it up and give me the new one. Yours Faithfully, Ahmed Elnahhas
Submitted by rehameldweik on

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