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Band 4

Two weeks ago you bought a radio from a local branch of a well-known chain shop. It did not work properly. The shop took it back and said they would repair it. You have waited a week and still, it is not ready. Write a letter to the shop to complain about it. In your letter, explain what has happened how you feel about it ask them to repair the radio soon or supply you with a new radio You should write at least 150 words.

#two #weeks #radio #branch #chain #shop #work #week #repair
Dear Sir or Madam, I am writing
this
 letter regarding a radio that I bought from your shop almost two weeks ago and that, unfortunately, did not work properly.
While
 I understand that there can be technical problems with the product itself, I am quite disappointed with the repair service provided, as I have been waiting for a response for more than a week. I would very much appreciate it if you could provide me with a reason for
this
 delay. One of your employees assured me that the
repairing
Replace the word
repair
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 team would contact me within two or three days.
Therefore
, I hope you
comprehend
Verb problem
understand
show examples
 my worry and discomfort. I am kindly asking for a quick solution to my problem. In case
that
Correct word choice
apply
show examples
the radio cannot be repaired in the next few days, I consider I should receive a replacement radio. Thank you for your consideration. Yours faithfully, Sara.
Submitted by smartingiron1 on

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task achievement
Provide more specific details about the radio and the issue you encountered.
task achievement
The tone could be more assertive and assert your rights as a customer.
coherence cohesion
Organize your letter into paragraphs to improve coherence and readability.
lexical resource
Use more diverse vocabulary and sentence structures to improve lexical resource and grammatical range.
coherence cohesion
Add a closing remark to your letter.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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