You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandize cannot be returned. Write a letter to the store manager. In your letter: Describe the problem with the jacket Explain what happened what happened when you tried to return it. Say what you would like the manager to do.
Dear Ms Mai,
I hope
this
letter finds you well. I am writing to share with you my problem associated with the recent purchase that I made at your store
and seek your assistance in resolving the issue.
On October 16th, I bought a jacket from your shop. I was so excited about this
new item and looked forward to wearing it. However
, upon reaching home and taking a closer look at the jacket, I realized that it has
a significant tear on the seam of the left sleeve, making it unwearable.
I promptly came back to your Wrong verb form
had
store
on the same day and asked for an exchange. I explained the situation to one of your staff and showed him the damage. Unfortunately, I was informed that the product cannot be returned or exchanged due to
the store
's policy.
As a loyal customer of your store
, I kindly request you to authorize an exchange for this
jacket with another one that is
in proper condition. I am willing to visit your store
and choose a replacement at an equal or less
value. If an exchange is feasible, I would like to have a voucher for my next purchase.
I am looking forward to hearing from you soon. Thank you for your attention to Correct word choice
lesser
this
matter.
Best regards,
Lana NguyenSubmitted by nguyenlyacbd on
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