You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take

Dear Sir or Madam, I hope you find

this

Linking Words

email well. My name is An Le, and I was a customer buying a Canon

camera

Use synonyms

at your store

last

Linking Words

2 weeks if

this

Linking Words

may

Verb problem

help recall

show examples

recall you

Correct word order

you recall

show examples

Correct pronoun usage

me.

show examples

However

Linking Words

, the

camera

Use synonyms

did not function properly as long as I took some photos of my niece when I

back

Verb problem

was back

show examples

home. It looked like the auto-focus function of

this

Linking Words

device was faulty.

Therefore

Linking Words

, I had an opportunity to speak with your company representative at the store and

decidedly

Replace the word

decided

show examples

returned

Verb problem

to return

show examples

the

camera

Use synonyms

for fixing. I hope you are now understanding my situation.

However

Linking Words

, until now, I have not received any results or outcomes or at least the estimated time of fixing my

camera

Use synonyms

from your company, which makes me uncomfortable and impatient. I am

Punctuation problem

apply

show examples

now

Punctuation problem

apply

show examples

emailing one more time to kindly request the status and the estimated time of my

camera

Use synonyms

Punctuation problem

;

show examples

otherwise

Linking Words

, I will look for other solutions from your company

Linking Words

such

Punctuation problem

, such

show examples

as a replacement or a full refund. Thank you for understanding my situation. Should you have any questions, please feel free to contact me by replying to

this

Linking Words

email or dialling the phone number provided below. Kind Regards, An Le

ledinhan168

Nov 1, 2023

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content

Be clear on what you want: say if you need a fix, a swap, or a money back, and give a time for it.

style

Use short sentences and simple words so it is easy to read.

tone

Keep a calm and polite tone all through the letter.

content

You tell who you are and what happened.

content

You ask for next steps or time to fix.

tone

You begin with a polite greeting and end with a kind closing.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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6
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
10
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

197 words

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Topic Vocabulary:

company representative
malfunction
repair
defect
disappointment
timeline
replacement
refund
purchased
return policy
customer service
satisfaction
issue
product quality
communication

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