You should spend about 20 minutes on this task. You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take You should write at least 150 words.

Dear Sir or Madam, I hope you find
this
email well. My name is An Le, and I was a customer buying a Canon
camera
at your store
last
2 weeks if
this
may recall you.
However
, the
camera
did not function properly as long as I took some photos of my niece when I back home. It looked like the auto-focus function of
this
device was faulty.
Therefore
, I had an opportunity to speak with your company representative at the store and decidedly returned the
camera
for fixing. I hope you are now understanding my situation.
However
, until now, I have not received any results or outcomes or at least the estimated time of fixing my
camera
from your company, which makes me uncomfortable and impatient. I am, now, emailing one more time to kindly request the status and the estimated time of my
camera
,
otherwise
, I will look for other solutions from your company
such
as a replacement or a full refund. Thank you for understanding my situation. Should you have any questions, please feel free to contact me by replying to
this
email or dialling the phone number provided below. Kind Regards,
An
Change the article
A
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Le
Submitted by ledinhan168 on

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coherence cohesion
Ensure that each paragraph focuses on a single idea and provides supporting details.
lexical resource
Consider using a wider range of vocabulary to enhance your writing.
grammatical range
Pay attention to subject-verb agreement and use appropriate verb tense when describing past events.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
Topic Vocabulary:
  • representative
  • troubleshoot
  • recap
  • response
  • repair
  • replace
  • refund
  • inconvenience
  • timely
  • purchase date
  • model number
  • issue
  • malfunction
  • customer satisfaction
  • promptly
  • warranty
  • escalate
What to do next:
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