You recently had your computer fixed at a local store however you are not pleased with the service you received write a letter to the store manager in the letter describe the situation explain why you are dissatisfied say what you want the manager to do

Dear Sir or Madam, I am a regular customer
at
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of
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your store, and I am writing to you today to express my disappointment
from
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with
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the service I received from you.
Last
week, I visited the store in order to repair my laptop because it was slow and I could not open some websites.I was told to come back in 2 days and pay a 100$ fee ,which I did happily.
However
,when I arrived
to
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at
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the shop I
have been
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was
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told that it
is
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was
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not ready yet and I
need
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needed
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to wait 4 hours.
In addition
, I needed to pay 20$ more.
Moreover
, when I arrived home I was surprised that my laptop still
has
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had
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the same problems,which prevented me from finishing the work I needed to do. I am expecting you to fix
this
problem and repair my laptop as soon as possible.
Besides
,
a
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apply
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compensation for the damage you did to my work is required. For
further
information
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information,
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you can contact me on my phone 061122334455. Thank you for your consideration. Yours faithfully. Katty EL.
Submitted by kaoutar.eljaouhari50 on

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coherence cohesion
Ensure that each paragraph focuses on a single main idea to improve coherence and cohesion.
coherence cohesion
Provide a more formal and appropriate closing for a business letter.
lexical resource
Use more varied and precise vocabulary to enhance the overall lexical resource.
grammatical range
Demonstrate a wider range of complex sentence structures to improve grammatical range.

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Topic Vocabulary:
  • repair
  • technician
  • malfunctioning
  • reevaluation
  • refund
  • unsatisfactory service
  • frequently crashing
  • performance improvement
  • charged for new parts
  • initially promised
  • lengthy repair time
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