You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Dear Sir, I hope you are doing great. I am writing
this
letter to complain to you about a recent online purchase from your company which I received yesterday.
Although
I ordered a white coloured shirt in size L, the item I got was black formal trousers in size 35. I
also
attached the receipt of my purchase with my
order
number with
this
letter.
Moreover
, these trousers are not only loose but the design is
also
very odd. So,
this
product is completely unusable for me.
Furthermore
, my
order
details on the packaging are the exact same as I put on the website
while
I was placing
this
order
.
Therefore
, it is a humble request to replace my
order
as soon as possible because I need
this
shirt
this
weekend.
Additionally
, I would not have enough time to find another alternative for me.
Lastly
, I
also
want to ask you about the confirmation of my replacement with the delivery date. I can pick it up from any shop if the delivery is not possible within two days. Looking forward to your response. Best Regards, TS
Submitted by tajinder.panag on

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task response
Ensure to focus on the specific task prompts and provide more detailed information regarding the purchase and the problem faced. Also, emphasize on the urgent need for the replacement as per the prompt.
coherence cohesion
Maintain a logical flow in the presentation of ideas and use appropriate paragraphing to ensure coherence and cohesion in the letter.
lexical resource
Use a wider range of vocabulary and more precise language to convey the message effectively and improve the overall lexical resource.
grammatical range
Pay attention to the correct use of grammar, including sentence structure, tenses, and word forms to enhance grammatical range and accuracy.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • Dear Sir/Madam
  • I am writing to inform you about a recent purchase I made from your company
  • I am disappointed with the quality/fitting of the clothing
  • The fabric/material used is substandard/defective
  • The color/design does not match the product description
  • The size is incorrect, and it does not fit me properly
  • I urgently require a replacement as I have an upcoming event/function
  • I would appreciate it if you could expedite the process
  • I expect a prompt response and resolution to this matter
  • I suggest a refund or replacement of the item
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