Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#two #weeks #radio #branch #chain #shops #work #shop #week #delay #repair #addresses #sir #madam

Dear Sir/Madam, I am writing to you today to express my disappointment about the service I received at your shop.Allow me to elaborate on the matter. Two weeks ago I purchased a radio from your shop in Med V Avenue.

However

,it did not work properly.

Hence

, I returned it and the sales manager confirmed that it would be repaired in 2 days.

Although

Correct word choice

However

show examples

, I have been waiting for a week now and no one contacted me.Honestly, I did not expect

this

from a well-known chain of shops , especially

that

Correct word choice

since

show examples

you have a good reputation in the market ,so I can tell you that

this

situation is really frustrating.

Thus

, I demand you to provide me with details and explanation about the delay.

Furthermore

,I would appreciate it if you repaired the radio in a short time.

Otherwise

, provide me with a new one because I can not wait any longer. I would appreciate your immediate attention to

this

matter. Yours faithfully, Katty.

Submitted by kaoutar.eljaouhari50 on Sat Nov 11 2023

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coherence cohesion

Ensure that each paragraph focuses on a single main idea and use linking words to show the connections between ideas.

task achievement

Provide a clear and specific explanation for the delay and emphasize the urgency of the situation.

lexical resource

Use a wider variety of vocabulary and more formal language to enhance the overall lexical resource.

grammatical range

Use a wider range of complex grammatical structures and pay attention to subject-verb agreement and tense consistency.

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7Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
2Grammar mistakes
 

7 paragraphs

157 words

7.00

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 7.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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