Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio You should write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
Dear Sir/Madam,
I am writing to you today to express my disappointment about the service I received at your shop.Allow me to elaborate on the matter.
Two weeks ago I purchased a radio from your shop in Med V Avenue.
However
,it did not work properly.Hence
, I returned it and the sales manager confirmed that it would be repaired in 2 days.Although
, I have been waiting for a week now and no one contacted me.Honestly, I did not expect Correct word choice
However
this
from a well-known chain of shops , especially that
you have a good reputation in the market ,so I can tell you that Correct word choice
since
this
situation is really frustrating.
Thus
, I demand you to provide me with details and explanation about the delay.Furthermore
,I would appreciate it if you repaired the radio in a short time.Otherwise
, provide me with a new one because I can not wait any longer.
I would appreciate your immediate attention to this
matter.
Yours faithfully,
Katty.Submitted by kaoutar.eljaouhari50 on
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coherence cohesion
Ensure that each paragraph focuses on a single main idea and use linking words to show the connections between ideas.
task achievement
Provide a clear and specific explanation for the delay and emphasize the urgency of the situation.
lexical resource
Use a wider variety of vocabulary and more formal language to enhance the overall lexical resource.
grammatical range
Use a wider range of complex grammatical structures and pay attention to subject-verb agreement and tense consistency.
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