You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In your letter, » explain why you were at the restaurant » describe the problems » write about the action you want the manager to take
Dear Sir or Madam,
I am writing
this
letter to express my annoyance with the food
served to us at your café, Bristo Bowl at the Square One, last
Sunday, April 20.
First,
let me explain the reason why we visited your eatery. My parents and I were shopping the whole day, and we were starving for the mouthwatering dishes. At the same time, we wanted to try some new cuisines to get a new experience. When I searched on Google Maps, this
was the nearest restaurant, and it also
provides a diverse range of salads and supper options, so we all agreed to try it out.
However
, we were disappointed with the taste and the quality of the ingredients used in all the dishes we ordered. First,
we had ordered cheese and chili
as a starter, but it was not fresh at all. Change the spelling
chilli
Second,
although
we had asked the order-taker to keep the food
less spicy, as we are not habituated
to more spices, all the items were so hot that we were not able to finish any of them. We tried to ask them to replace the Verb problem
accustomed
food
that was served to us, but we were informed that it was against their food
chain policies. Unfortunately, in spite of paying a high amount, we could not eat there and had to find another hotel.
I would like you to look into this
matter, as this
type of service is not acceptable at any cost if customers are paying for it. I have attached the receipt of a bill we paid there, and I would like you to return the full amount via e-transfer using the interaction ID mentioned in the same receipt. I would also
suggest to you that you train your staff in an appropriate way and change the typical rules and regulations of your food
chain.
I look forward to your positive actions and the refund.
Yours faithfully,
Sohel KhanSubmitted by sohelghori25 on
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tone
Ensure you maintain a consistent and appropriate formal tone throughout the letter. Avoid casual expressions when addressing the manager of a restaurant.
task response
While your letter included all the required elements, further expansion on the action you expect, besides the refund, and how this can impact future customer service would enhance your response.
coherence
To maintain coherence, establish clear connections between paragraphs. Use a range of cohesive devices effectively to enhance readability.
lexical resource
Explore a wider range of vocabulary to show precision in your language use. Avoid repeating certain words and phrases and try to incorporate synonyms.
grammatical range
While you have demonstrated the ability to use a variety of sentence structures, it is essential to monitor sentence complexity to ensure clarity and accuracy in your writing.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite
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