You recently ordered a product online. When it arrived, you found that the product was not as shown on the website and it had some defects. You would like to return the product and seek a refund. Describe the details of the product including the date and time of the order and delivery. Mention how it was not similar to the product you ordered and the problems you came across. State how you would like the representative to resolve the issue you have faced.

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Dear Sir/Madam, I am writing to express my dissatisfaction with a
product
I have purchased recently and to request a full refund. I ordered the first time
this
product
by online on 15th October at 6.30 pm. The
product
is fancy dress materials which I wanted to wear in the upcoming Diwali festival. cloth closer is red and blue. In a pitcher, it shows embroidery work with blue stone with a fancy belt. It is showing me to delivery on 26th October. in between 2 pm to 6 pm. Primely
product
was delivered I had to check colors of the
product
were totally different it was not red it was orange and blue and worked on the
product
it was different, not similar to the pitcher that I had seen at the time of purchase.
This
is an expensive
product
. The quality of dress materials is not good.
this
is totally different from what I had ordered.
Secondly
, I had paid delivery charges which are showing included in the
product
but at the time of delivery man took these charges for my side. I am totally dissatisfied with
this
shopping. I need help from a customer representative. I need my money back from the company as soon as possible because I ordered
this
for an upcoming festival. Please resolve
this
or I will talk streak action on
this
company. It will impact on the brand name. please reward me on same mail id. I am waiting for your reply,u. Regards, Akanksha Tiwari
Submitted by t.akanksha.mba on

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structure
Ensure the essay has a clear introduction, body paragraphs, and a conclusion. Each part has specific roles: the introduction sets the context, the body expands on the points, and the conclusion summarises your position.
cohesion
Use cohesive devices appropriately to guide the reader through your argument. This includes linking words and phrases (e.g., 'Firstly,' 'Secondly,' 'However'), referencing words (e.g., 'this'), and substitution (e.g., 'such') to avoid repetition.
development
Fully develop your main points with explanations and relevant examples. Each paragraph should focus on a single idea or aspect of the topic, expanding upon it with evidence or examples.
task response
Ensure your response fully addresses all parts of the task. Be clear about the details of the situation, the specific problems with the product, and the desired resolution. The ideas should be well-developed and supported by evidence where possible.
grammar vocabulary
Work on the accuracy and range of your grammar and vocabulary. This will help you convey your points more effectively and accurately. Review the correct usage of tense, sentence structure, and terminology related to online shopping and customer service.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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