There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

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Dear Sir/Madam I am writing to you because I have a trouble with your service.
Last
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week, I used the
bus
Use synonyms
service of your company, but it has a lot of problems. I have been waiting for the
bus
Use synonyms
for a long time at the
bus
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station. the
bus
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was about 30 minutes late, which does not match the time on the ticket. Every morning, I have to go to work at 8.00.
this
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makes me late for work and late for my appointment. I asked my neighbourhood about
this
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issue, they told me the same situation.
Moreover
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, they have informed me that the problem have been existing for two weeks. As a user of your service, I would like to advise the company to take some steps in order to solve
this
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problem.
Firstly
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, you have to inspect the timetable of the
bus
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.
Secondly
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, please make sure your driver starts work on time.
Lastly
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, the company must inform users immediately, if some problems happen. I hope that you will take my problem and suggestion into consideration Yours faithfully Victor
Submitted by mahawichet on

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coherence cohesion
Ensure each paragraph presents a clear main idea and that subsequent sentences expand on that idea consistently.
coherence cohesion
Enhance the logical structure by creating clear transitions between paragraphs and within them. Use a variety of linking words and phrases to connect ideas smoothly.
task achievement
Stick to a formal tone throughout the letter and avoid informal expressions, maintaining consistency and appropriateness for the context of a complaint.
task achievement
Make sure to address all parts of the task equally and provide adequate detail for each.
Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
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