There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Sir/Madam I am writing to you because I have a trouble with your service.

Last

week, I used the

bus

service of your company, but it has a lot of problems. I have been waiting for the

bus

for a long time at the

bus

station. the

bus

was about 30 minutes late, which does not match the time on the ticket. Every morning, I have to go to work at 8.00.

this

makes me late for work and late for my appointment. I asked my neighbourhood about

this

issue, they told me the same situation.

Moreover

, they have informed me that the problem have been existing for two weeks. As a user of your service, I would like to advise the company to take some steps in order to solve

this

problem.

Firstly

, you have to inspect the timetable of the

bus

.

Secondly

, please make sure your driver starts work on time.

Lastly

, the company must inform users immediately, if some problems happen. I hope that you will take my problem and suggestion into consideration Yours faithfully Victor