You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

✨ Do you want to improve your IELTS writing?

Dear Guli online shop 229 I am writing to address an issue with my recent order on 10.07.2024. Unfortunately, upon receiving the item on 18.07.2024,

Change the capitalization

show examples

decided that it was defective. I found that my white dress had black spots on the back and 2 buttons on the front.

In addition

Linking Words

, the size is larger than shown on the telegram channel. Honestly, I can't wear

this

Linking Words

dress to a wedding at all. I kindly request that you provide a replacement for the defective clothes or issue a full refund. I would appreciate it if you could expedite

this

Linking Words

process as soon as possible to rectify

this

Linking Words

situation. Thank you for your attention to

this

Linking Words

matter. I look forward to your prompt resolution. Sincerely Zahro

Submitted by saydusmonovasomiddin94 on Thu Nov 30 2023

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task achievement

Make sure to proofread for minor errors such as capitalization. For instance, 'i' should be 'I'.

task achievement

Try to provide a bit more detail about what you want the company to do. For example, 'a replacement to be dispatched within two days' or similar specifics.

coherence cohesion

Include a brief mention of your order number, if available, for better clarity.

task achievement

You have clearly stated the issue with your order and what you expect from the company.

coherence cohesion

The structure of your letter is logical and easy to follow, making your points clear.

task achievement

You maintained a respectful and polite tone throughout the letter, which is suitable for this kind of communication.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

124 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

faulty
dissatisfied
rectify
refund
replacement
defective
customer service
resolve
item description
online transaction
discrepancy
compensation
order number
acknowledgement
customer satisfaction
prompt action

What to do next:

Look at other essays:

5.5
band
Some people say that in all levels of educations, from primary schools to universities, too much time is spent on learning facts and not enough on learning practical skills. Do you agree or disagree?
There is an opinion that students from primary schools and universities spend more time on learning theoretical material rather than on studying practical skills. Personally, I believe that it is a valid point of view. In fact, it is supposed that educational establishments are aimed not at performing pragmatic tasks but at gaining knowledge among students. One more main reason is that at schools and universities, people frequently work who are not related to practical jobs in their sphere.
6.5
band
It is important for everyone including young people to save money for their future. To what extent do you agree or disagree with this statement?
Saving money is a crucial aspect of financial planning that contributes significantly to personal stability and long-term security. However, there is a bad side to budgeting money for youngsters.
7
band
Despite the availability of many translation softwares, it is still beneficial to learn a language. Agree or disagree?
With the accessibility to various translation software at this point of technological development in our society, learning a language might be set aside as a time-wasting job to get started with, unlike how highly respected it was years ago. People tend to rely on translation applications instead of spending effort and time actually studying the language, using multiple excuses to avoid taking part in linguistic classes or even being too ignorant to enhance those skills on their own. No matter how advanced technology gets, learning a language still could be advantageous for us in different fields.
4.5
band
A person's worth nowadays seems to be judged according to social status and material possessions. Old-fashioned values, such as honour, kindness and trust, no longer seem important.To what extent do you agree or disagree with this opinion?
In this contemporary era, some individuals are said that the person who are owns properties and they lifestyle and moment can assessed how much their successful. In contrast, traditional perspectives such as hurmble, politeness and gratitude are not paramount like that past. In my standpoint, i do not agree with this point of view. While, sincecarly is good personalities are the main factor to be get esteemed in the society.
7.5
band
The increase in mobile phone use in recent years has led to many social problems. To what extent do you agree or disagree with this statement?
In this modern world, the usage of technology is constantly on the rise. Everyone nowadays equips themselves with a smartphone as an all-in-one device for both work and entertainment needs. It is disagreed that the rise of mobile phone users is leading to many social problems. Analysing the development of telecommunication systems, as well as the many benefits of smartphones will prove this.

You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item: - give details about the order you made - explain what was wrong with the item -tell the company what you want them to do about it

Word Count

Some people say that in all levels of educations, from primary schools to universities, too much time is spent on learning facts and not enough on learning practical skills. Do you agree or disagree?

It is important for everyone including young people to save money for their future. To what extent do you agree or disagree with this statement?

Despite the availability of many translation softwares, it is still beneficial to learn a language. Agree or disagree?

A person's worth nowadays seems to be judged according to social status and material possessions. Old-fashioned values, such as honour, kindness and trust, no longer seem important.To what extent do you agree or disagree with this opinion?

The increase in mobile phone use in recent years has led to many social problems. To what extent do you agree or disagree with this statement?