The Table below shows the number of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the result of surveys asking visitors how satisfied they were with their visit, during the same two periods. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The table and the charts illustrate the number of Ashdown

Museum

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’s yearly visitors and the results of surveys of guest satisfaction during the year before and after the

museum

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was renovated. From these data, it can be summarized that the renovation of the building successfully increased the number of guests and gained several positive feedback. The year before the

museum

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was reconstructed, the arrivals had reached 74.000 individuals. When the management conducted satisfactory surveys, it was discovered that half of the guests were dissatisfied with the condition of the building, with around one-fifth feeling highly disappointed. Only 45% of the

overall

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data remained satisfied during their visit. After the

museum

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was revitalized, it can be seen that the total number of arrivals increased to 92.000 and the majority of them were delighted with the new concept of the

museum

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. More than one-third were highly satisfied, compared to just 15% from the year before refurbishment.

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, the

amount

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number

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of unhappy individuals decreased significantly to only 20%, leaving the visitors with no opinions

to

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at

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a constant 5% during

this

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period.