You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems. Write a letter of complaint to the agent. In your letter - remind the agent about the holiday - explain to them what happened - ask for compensation
Dear Sir or Madam,
I am one of your loyal clients and I am writing to you to complain about the journey I booked from your agency.
It is known that your company is one of the most popular agencies in our hometown, so I ordered a trip to Florida a couple of weeks ago.
However
, everything was not as I expected.
To begin
with, according to
the contract, there should have been your representative to welcome us. Unfortunately, no one came up to us, which was a pity. Besides
, the condition of the hotel was not good enough as you promised that we experienced poor service and had to consume disgusting meals.
For
this
reason, I would be grateful if you could give me a full refund for my disastrous holiday. I also
request you to improve or change your system so that no other travellers would be in a position like mine.
I look forward to receiving full compensation for the vacation I took from your side.
Yours sincerely,
Angeline JolieSubmitted by saydusmonovasomiddin94 on
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coherence cohesion
Ensure each paragraph has a clear central idea and expand on it, providing sufficient detail and examples.
coherence cohesion
Maintain a logical order of events and ideas, which will help the reader follow your argument with ease.
coherence cohesion
Your greeting and closing are appropriate. Keep using a suitable style and register for the letter's context.
task achievement
Cover all parts of the task adequately. It would benefit from more specific details about what went wrong and how it differed from what was promised.
task achievement
Use a consistent and appropriate formal tone throughout your letter, since you are addressing an issue of a serious nature with a service provider.
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