You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems. Write a letter of complaint to the agent. In your letter - remind the agent about the holiday - explain to them what happened - ask for compensation

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Dear Sir or Madam, I am one of your loyal clients and I am writing to you to complain about the journey I booked from your agency. It is known that your company is one of the most popular agencies in our hometown, so I ordered a trip to Florida a couple of weeks ago.

However

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, everything was not as I expected.

To begin

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with,

according to

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the contract, there should have been your representative to welcome us. Unfortunately, no one came up to us, which was a pity.

Besides

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, the condition of the hotel was not good enough as you promised that we experienced poor service and had to consume disgusting meals.

For

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this

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reason, I would be grateful if you could give me a full refund for my disastrous holiday. I

also

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request you to improve or change your system so that no other travellers would be in a position like mine. I look forward to receiving full compensation for the vacation I took from your side. Yours sincerely, Angeline Jolie

saydusmonovasomiddin94Mon Dec 04 2023

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coherence cohesion

Ensure each paragraph has a clear central idea and expand on it, providing sufficient detail and examples.

coherence cohesion

Maintain a logical order of events and ideas, which will help the reader follow your argument with ease.

coherence cohesion

Your greeting and closing are appropriate. Keep using a suitable style and register for the letter's context.

task achievement

Cover all parts of the task adequately. It would benefit from more specific details about what went wrong and how it differed from what was promised.

task achievement

Use a consistent and appropriate formal tone throughout your letter, since you are addressing an issue of a serious nature with a service provider.

7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

173 words

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