Question: Write a letter to a company asking for a refund for something you bought from them online. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,
I am writing grievance letter about bad experience of the
product
.
Since I saw your website you have been giving 50 per cent off on gadgets so I decided to purchase one.
I ordered the Samsung mobile from your Daraz application. The item has been received today.
When I opened the box of the mobile I found the headphones and charger are missing by your company. Although
, your company is well-known for delivering the right item but
Remove the conjunction
apply
this
time you did wrong. However
, it is unlikely to say you forgot a whole product
dispatch. Furthermore
, I am really disappointed by your services.
You could've checked all your items before delivery. If you had not forgotten the product
I would've definitely bought it from your local centre. But I am so disappointed with your mistake that I will not continue to buy your products next time. Moreover
, I want my money back as soon as possible and I will revert your item.
The payment was deducted by
my Change preposition
from
daraz
wallet. I am sending you an attachment for verification of the delivery of the Change the capitalization
Daraz
product
.
I am looking forward to hearing from you.
Yours Sincerely,Submitted by mobinadurrani43 on
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coherence cohesion
Ensure that the letter has a clear introduction, development, and conclusion following a logical sequence. It's important to organize ideas into clear paragraphs.
coherence cohesion
Use a wider range of cohesive devices to better connect ideas and paragraphs.
task achievement
Focus on detailing the problem with a product and the reasons for requesting a refund in depth to fully satisfy the task requirements.
task achievement
Employ a respectful and formal tone throughout the letter, appropriate for communication with a company.
coherence cohesion
Use paragraphing skillfully to enhance readability, dedicating each paragraph to a specific topic or point.
The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.