Question: Write a letter to a company asking for a refund for something you bought from them online. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

#company #refund #item #outline #addresses #sir #madam

I am writing grievance letter about bad experience of the

product

. Since I saw your website you have been giving 50 per cent off on gadgets so I decided to purchase one. I ordered the Samsung mobile from your Daraz application. The item has been received today. When I opened the box of the mobile I found the headphones and charger are missing by your company.

Although

, your company is well-known for delivering the right item

but

Remove the conjunction

apply

show examples

this

time you did wrong.

However

, it is unlikely to say you forgot a whole

product

dispatch.

Furthermore

, I am really disappointed by your services. You could've checked all your items before delivery. If you had not forgotten the

product

I would've definitely bought it from your local centre. But I am so disappointed with your mistake that I will not continue to buy your products next time.

Moreover

, I want my money back as soon as possible and I will revert your item. The payment was deducted

Change preposition

from

show examples

daraz

Change the capitalization

Daraz

show examples

wallet. I am sending you an attachment for verification of the delivery of the

product

. I am looking forward to hearing from you. Yours Sincerely,

Submitted by mobinadurrani43 on Tue Dec 12 2023

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion

Ensure that the letter has a clear introduction, development, and conclusion following a logical sequence. It's important to organize ideas into clear paragraphs.

coherence cohesion

Use a wider range of cohesive devices to better connect ideas and paragraphs.

task achievement

Focus on detailing the problem with a product and the reasons for requesting a refund in depth to fully satisfy the task requirements.

task achievement

Employ a respectful and formal tone throughout the letter, appropriate for communication with a company.

coherence cohesion

Use paragraphing skillfully to enhance readability, dedicating each paragraph to a specific topic or point.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

Dear + name
Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

5Linking words
meeting the goal of 7 or more
1Word repetition
meeting the goal of 3 or fewer
3Grammar mistakes
 

8 paragraphs

193 words

6.00

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 checks
Get all the feedback you need to keep improving your charts and letters.
Unlimited Task 2 checks
Practice and perfect your skills with essays.
Personalized suggestions
Know how to boost your score.
Detailed mistakes analysis
Get instant feedback. Spot every mistake.
Topic ideas generator
Get topic-specific ideas to enhance your writing.
Vocabulary helper
Get the right words for any topic.
Progress tracking
Track your writing improvements.

Topic Vocabulary:

Refund policy
Non-functional
Defective
Misleading
Dissatisfaction
Return procedure
Order reference
Product specifications
Discrepancy
Consumer rights
Faulty
Merchandise
Warranty
Compensation
Online purchase
Transaction details
Customer service
Remedy action
Substandard
Item condition

What to do next:

Look at other essays:

4.5
band
In some cultures, children are often told that they can achieve anything if they try hard enough. What are the advantages and disadvantages of giving children this message? Give reason for your answer and include any relevant example from your own knowledge or experience. Write at least 250 words.
I hope this email finds you well. I, Swikriti Shrestha, a recent graduate of the Aerospace Engineering program at Pulchowk Campus, Tribhuvan University, Nepal, am writing this email to seek information regarding the Research Assistantship opportunity currently available within your esteemed research laboratory.
4.5
band
Different communities are guided by certain customs and traditions. It is often believed that the community may lose its functionality if people show less interest in leading their lives in line with social principles. In my opinion, the idea that individuals could do anything based on their personal preferences could hamper social functioning is valid
To commence with, even though there are many problems associated with the functioning of a society, without orders and laws, people especially those from the younger generation could not distinguish what is right or wrong without knowledge of such guidelines. Hence, these activities breed the offender for some serious crimes in the future. Another compelling reason is that without the existence of any regulations and law enforcement, anyone can commit a crime without restrictions, irrespective of the type of the offence or the assault that acts as a drawback for the country's development. For instance, official authorities are easily get involved in fraud and money laundering from the national budgets and not encounter any punishments affecting the political, social and economic disturbance in the country.
4
band
In modern times, young adult are spending less time with their families and more time with their friends. Why has this change occurred? Do you think parents should force their children to spend more time at home?
It has been observed that youngsters are more indulged in spending great time with their friends circle and less attention to their families. In this essay, I will explain the reasons for this notion such as being more involved in parties, more inclination towards social gatherings, and involvement in gadgets and technology, and also explain what stake guardians in order to motivate them to spend their time with family members.
5.5
band
In some countries, more and more people are becoming interested in finding out about the history of the house or building they live in.
In some countries, there is a growing interest among people in tracing the history of their homes. I think they research this for many reasons, perhaps out of interest, or to find a sense of connection. For help with finding answers, they should turn to the seniors in their neighborhoods.
5.5
band
Some students work while studying. This often results in lacking time for education and constantly feeling under pressure. What do you think are the causes of this? What solutions can you suggest?
Schooling and simultaneously hustling is becoming a norm for scholars and this sometimes leads to inadequate time for studying, including being under continuous pressure to survive or meet up with set goals. This phenomenon is attributable to some factors; however, these challenges can be resolved effectively.

The Greeting

In some cultures, children are often told that they can achieve anything if they try hard enough. What are the advantages and disadvantages of giving children this message? Give reason for your answer and include any relevant example from your own knowledge or experience. Write at least 250 words.

In modern times, young adult are spending less time with their families and more time with their friends. Why has this change occurred? Do you think parents should force their children to spend more time at home?

In some countries, more and more people are becoming interested in finding out about the history of the house or building they live in.

Some students work while studying. This often results in lacking time for education and constantly feeling under pressure. What do you think are the causes of this? What solutions can you suggest?