Question: Write a letter to a company asking for a refund for something you bought from them online. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing to let you know that

last

Linking Words

week I

had

Unnecessary verb

apply

show examples

bought a

pair

Use synonyms

headphones

Use synonyms

from your company. I bought the latest

pair

Use synonyms

of Sony

headphones

Use synonyms

which

are

Wrong verb form

were

show examples

launched recently by your company. I had paid 120 dollars for the

pair

Use synonyms

of earphones. Let me explain my situation. The

headphones

Use synonyms

which I bought worked properly for

first

Correct article usage

the first

show examples

two days,

thereafter

Linking Words

the speaker

has

Unnecessary verb

apply

show examples

stopped working. Whenever I try to connect those earphones to my laptop or phone and start talking to clients, I can hear their voice but they are unable to hear my voice. Would you kindly refund the money for those

headphones

Use synonyms

because I have already bought a new

pair

Use synonyms

from the nearby store as it was hard for me to work without the

headphones

Use synonyms

Change the punctuation

show examples

I hope you will look into

matter

Add an article

the matter

show examples

, and will approve my refund as soon as possible. Thank you for your time. Yours faithfully, Simranpreet Kaur Bhullar

bhullarsimran2121Tue Dec 12 2023

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coherence cohesion

Ensure each paragraph has a clear main idea and sticks to it, with subsequent sentences expanding on that idea.

coherence cohesion

Strive to use a variety of linking words and phrases to better connect your ideas throughout the letter.

task achievement

Make sure all aspects of the task are covered, including a more detailed item description, clearer reasons for the refund, and a stronger justification for your request.

task achievement

Keep the writing tone consistent and appropriate to the nature of the letter, maintaining a balance between formality and the need to convey your problems effectively.

2
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
6
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

159 words

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Topic Vocabulary:

Refund policy
Non-functional
Defective
Misleading
Dissatisfaction
Return procedure
Order reference
Product specifications
Discrepancy
Consumer rights
Faulty
Merchandise
Warranty
Compensation
Online purchase
Transaction details
Customer service
Remedy action
Substandard
Item condition

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