Question: Write a letter to a company asking for a refund for something you bought from them online. In your letter: Describe the item you bought Outline what the problem is Explain why you want a refund Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing to let you know that
last
Linking Words
week I
had
Unnecessary verb
apply
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bought a
pair
Use synonyms
of
headphones
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from your company. I bought the latest
pair
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of Sony
headphones
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which
are
Wrong verb form
were
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launched recently by your company. I had paid 120 dollars for the
pair
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of earphones. Let me explain my situation. The
headphones
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which I bought worked properly for
first
Correct article usage
the first
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two days,
thereafter
Linking Words
the speaker
has
Unnecessary verb
apply
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stopped working. Whenever I try to connect those earphones to my laptop or phone and start talking to clients, I can hear their voice but they are unable to hear my voice. Would you kindly refund the money for those
headphones
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because I have already bought a new
pair
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from the nearby store as it was hard for me to work without the
headphones
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.
Change the punctuation
?
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I hope you will look into
matter
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the matter
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, and will approve my refund as soon as possible. Thank you for your time. Yours faithfully, Simranpreet Kaur Bhullar
Submitted by bhullarsimran2121 on

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coherence cohesion
Ensure each paragraph has a clear main idea and sticks to it, with subsequent sentences expanding on that idea.
coherence cohesion
Strive to use a variety of linking words and phrases to better connect your ideas throughout the letter.
task achievement
Make sure all aspects of the task are covered, including a more detailed item description, clearer reasons for the refund, and a stronger justification for your request.
task achievement
Keep the writing tone consistent and appropriate to the nature of the letter, maintaining a balance between formality and the need to convey your problems effectively.
Topic Vocabulary:
  • Refund policy
  • Non-functional
  • Defective
  • Misleading
  • Dissatisfaction
  • Return procedure
  • Order reference
  • Product specifications
  • Discrepancy
  • Consumer rights
  • Faulty
  • Merchandise
  • Warranty
  • Compensation
  • Online purchase
  • Transaction details
  • Customer service
  • Remedy action
  • Substandard
  • Item condition
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