You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do You do NOT need to write your own address.

Dear Mr. Tomson,
This
is Faisal from Chittagong and I have been one of the valuable customers at your renowned bank since 2023. I am writing
this
letter to express my concern about what was found missing from the envelope. As I said, I have been taking banking services from your bank for a long day as I made frequent transactions through my savings account. Recently, I applied to the bank to get a new
debit
card
because my existing
debit
card
is going to expire soon.
Furthermore
, one customer service officer called me regarding
this
matter
and confirmed that within the next 15 days,
this
new
card
will be issued and delivered to my current address. Today the delivery man asked to acknowledge the receipt of
this
card
but when I opened the envelope, the
card
was found missing.
Furthermore
, I need
this
new
debit
card
badly as some business has to be done with
this
card
. Considering
this
matter
discussed above, I am requesting that you investigate
this
matter
as well as
issue a new
debit
card
as early as possible. I firmly believe that as a prominent banking institution, I will get quick feedback regarding the
card
issue. I am looking forward to hearing from you soon regarding
this
matter
. Yours faithfully, Faisal
Submitted by faisalmahamood on

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task achievement
Ensure that the entire prompt is thoroughly addressed, including asking explicitly what steps the bank intends to take regarding the missing card.
coherence cohesion
Consistency in paragraphing: ensure that each paragraph presents a clear single idea. The second paragraph could be split into two for greater clarity.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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