The table below shows the number of visitors to Ashdown Museum during the year before and the year after it was refurbished. The charts show the results of surveys asking visitors how satisfied they were with their visit, during the same two periods. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

The table statistics the total of visitors to Ashdown

Museum

during the year before and after

refurbishment

. The charts illustrate the results of the examination of customer satisfaction during the two periods.

Overall

, the year before

refurbishment

, the

number

of dissatisfied

people

occupied a trivial proportion. After the Ashdown

Museum

was refurbished, the

number

of respondents who tend to switch to the satisfied option occupies the largest position. The

number

of visitors to Ashdown

Museum

during the year before

refurbishment

was 74,000

people

.

While

, after the

Museum

was refurbished, the

number

of questionnaires was 92,000

people

. Before the

refurbishment

, it can be easily seen that the

number

of satisfied

people

took second place at 30% after dissatisfied responses at 40%.

However

, after

refurbishment

, the

number

of satisfied

people

tended to increase by 10% and dissatisfied responses dropped sharply by 25%.

Additionally

, before

refurbishment

, the

number

of very satisfied, very dissatisfied, and no response

people

was 15, 10, and 5% respectively. But after, the

number

of very satisfied

people

climbed sharply by 20%, and the

number

of

people

with very dissatisfied and no response both accounted for 5%.