There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager, in your letter: describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

Dear Mr. Brown, I am writing with regard to your survey about my opinions to improve the
reception
area
. We receive
high
Change the article
a high
the high
show examples
number of complaints about
lack
Correct article usage
the lack
show examples
of enough space
at
Change preposition
in
show examples
our
reception
area
every single day. Needless to say, we are dealing with
huge
Change the article
a huge
the huge
show examples
number of visitors every day,
hence
, the lack of rooms for them in our
reception
area
have
Change the verb form
has
show examples
strong
Add an article
a strong
show examples
negative impact on their first impression
from
Change preposition
of
show examples
our company.
Moreover
,
this
area
is the first place which every
folks
Change to a singular noun
folk
show examples
face
to
Change preposition
apply
show examples
when they arrive here. Indeed, we are able to build positive impacts in our
costumer’s
Change noun form
customers’
show examples
mind
Fix the agreement mistake
minds
show examples
by
improve
Change the verb form
improving
show examples
the facilities,
such
as enough seats and good air
condition
Wrong verb form
conditioning
show examples
, in the
area
. I believe we will manage to increase the space by adding the small kitchen behind the
reception
area
to it. We should
also
change the furniture and order brand new comfortable couches and a new air-conditioner to improve it. Please feel free if you require
further
information. Yours sincerely Ali
Submitted by ali on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

coherence cohesion
The letter should begin with a clear purpose statement and each paragraph should focus on a single main idea. Ensure that paragraphs are well-developed with clear topic sentences and supporting details.
coherence cohesion
The greeting and closing conventions of a formal letter have been observed, but could be improved with less casual language and more conventional expressions.
task achievement
Make sure to directly address all parts of the task prompt. While the complaints have been mentioned, more specific details about the types of complaints received would strengthen the response.
task achievement
Maintain a formal tone throughout the letter. Avoid using contractions and informal language. Use formal phrases and clarify points with detailed explanations.

You are not ready for IELTS Speaking, if you

  • Can’t speak smoothly without pauses.
  • Use simple words and lack vocabulary.
  • Feel nervous and anxious when speaking.
Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
What to do next:
Look at other essays:

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!