IELTS Writing Correction Service
Writing Samples
Band 4.5

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager, in your letter: describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

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Dear Mr. Brown, I am writing with regard to your survey about my opinions to improve the
reception
Use synonyms
area
Use synonyms
. We receive
high
Change the article
a high
the high
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 number of complaints about
lack
Correct article usage
the lack
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 of enough space
at
Change preposition
in
show examples
 our
reception
Use synonyms
area
Use synonyms
 every single day. Needless to say, we are dealing with
huge
Change the article
a huge
the huge
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 number of visitors every day,
hence
Linking Words
, the lack of rooms for them in our
reception
Use synonyms
area
Use synonyms
have
Change the verb form
has
show examples
strong
Add an article
a strong
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 negative impact on their first impression
from
Change preposition
of
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 our company.
Moreover
Linking Words
,
this
Linking Words
area
Use synonyms
 is the first place which every
folks
Change to a singular noun
folk
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 face
to
Change preposition
apply
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when they arrive here. Indeed, we are able to build positive impacts in our
costumer’s
Change noun form
customers’
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mind
Fix the agreement mistake
minds
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 by
improve
Change the verb form
improving
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 the facilities,
such
Linking Words
 as enough seats and good air
condition
Wrong verb form
conditioning
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, in the
area
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. I believe we will manage to increase the space by adding the small kitchen behind the
reception
Use synonyms
area
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 to it. We should
also
Linking Words
 change the furniture and order brand new comfortable couches and a new air-conditioner to improve it. Please feel free if you require
further
Linking Words
 information. Yours sincerely Ali

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coherence cohesion
The letter should begin with a clear purpose statement and each paragraph should focus on a single main idea. Ensure that paragraphs are well-developed with clear topic sentences and supporting details.
coherence cohesion
The greeting and closing conventions of a formal letter have been observed, but could be improved with less casual language and more conventional expressions.
task achievement
Make sure to directly address all parts of the task prompt. While the complaints have been mentioned, more specific details about the types of complaints received would strengthen the response.
task achievement
Maintain a formal tone throughout the letter. Avoid using contractions and informal language. Use formal phrases and clarify points with detailed explanations.
Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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