You work at home and have a problem with a piece of equipment that you for your job. Write a letter to the shop or company to witch supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what to want the shop or the company to do

Dear Sir/Madam, I am writing
this
letter to show my disappointment with
an
Correct article usage
the
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equipment I bought from your store. To commence with, I bought
headphone
Correct article usage
a headphone
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set from your place on January 15, 2024. I have a warranty of 2 years.
While
purchasing I tested the device and it was perfect sounding.
However
,
from
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for
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past
Add an article
the past
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couple of
days
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days,
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I am not able to listen to the audio of calls I am receiving from my clients. I am working as a customer service representative.My job is to
listen
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listen to
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the queries of customers but owing to
headphone
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a headphone
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issue I am not able to attend any call
therefore
I took
break
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a break
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from work. It is
effecting
Correct your spelling
affecting
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my salary and working hours. Eventually, I would like you to send me a new pair of listening headphones
hence
, I have
warranty
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a warranty
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.
Moreover
, be assured that those are properly tested by
qualified
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a qualified
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team. Looking forward to
receive
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receiving
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a new electronic gadget soon. Yours Sincerely, Gagan Kaur
Submitted by kb781920 on

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coherence cohesion
Ensure clear paragraphing with each paragraph presenting a central idea. Avoid abrupt transitions between ideas for enhanced coherence.
coherence cohesion
Use a more varied range of cohesive devices (linking words) to help the text flow better and to show clear relationships between ideas.
task achievement
Make sure to directly address all parts of the task with sufficient detail, ensuring that the purpose of the letter is clear and the request is explicit.
task achievement
Adopt a consistent and appropriate tone throughout the letter. It should be formal and polite but can also reflect personal voice where suitable.
Topic Vocabulary:
  • malfunction
  • warranty
  • technical support
  • disruption
  • productivity
  • defective
  • turnaround time
  • customer satisfaction
  • troubleshooting
  • inconvenience
  • repair service
  • replacement unit
  • defect
  • urgency
  • compensation
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