You work at home and have a problem with a piece of equipment that you for your job. Write a letter to the shop or company to witch supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what to want the shop or the company to do

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Dear Sir/Madam, I am writing

this

Linking Words

letter to show my disappointment with

Correct article usage

the

show examples

equipment I bought from your store. To commence with, I bought

headphone

Correct article usage

a headphone

show examples

set from your place on January 15, 2024. I have a warranty of 2 years.

While

Linking Words

purchasing I tested the device and it was perfect sounding.

However

Linking Words

from

Change preposition

for

show examples

past

Add an article

the past

show examples

couple of

days

Add a comma

days,

show examples

I am not able to listen to the audio of calls I am receiving from my clients. I am working as a customer service representative.My job is to

listen

Add the preposition

listen to

show examples

the queries of customers but owing to

headphone

Correct article usage

a headphone

show examples

issue I am not able to attend any call

therefore

Linking Words

I took

break

Add an article

a break

show examples

from work. It is

effecting

Correct your spelling

affecting

show examples

my salary and working hours. Eventually, I would like you to send me a new pair of listening headphones

hence

Linking Words

, I have

warranty

Add an article

a warranty

show examples

Moreover

Linking Words

, be assured that those are properly tested by

qualified

Add an article

a qualified

show examples

team. Looking forward to

receive

Change the verb form

receiving

show examples

a new electronic gadget soon. Yours Sincerely, Gagan Kaur

kb781920Mon Jan 15 2024

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coherence cohesion

Ensure clear paragraphing with each paragraph presenting a central idea. Avoid abrupt transitions between ideas for enhanced coherence.

coherence cohesion

Use a more varied range of cohesive devices (linking words) to help the text flow better and to show clear relationships between ideas.

task achievement

Make sure to directly address all parts of the task with sufficient detail, ensuring that the purpose of the letter is clear and the request is explicit.

task achievement

Adopt a consistent and appropriate tone throughout the letter. It should be formal and polite but can also reflect personal voice where suitable.

6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
12
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

159 words

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Topic Vocabulary:

malfunction
warranty
technical support
disruption
productivity
defective
turnaround time
customer satisfaction
troubleshooting
inconvenience
repair service
replacement unit
defect
urgency
compensation

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