The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

The figures describe how satisfied were the passengers with the main airlines' travel services in the US. The levels are shown in percentage for three

years

: 1999, 2000, and 2007, and detailed in five aspects. The bar chart illustrates the

overall

levels

while

the table dives into the specific details of the trip experience compiled by

Gullup

Correct your spelling

Gallup

Polls. In general, airlines' customers were mostly satisfied with the service provided with over 60% rates in all

years

. To be specific, the courtesy of flight attendants and check-in agents were the aspects with the highest levels of satisfaction recorded. On the other side, passengers reported the lowest contentment on the price of tickets.

To begin

, the number of content airline service users steadily grew by almost 10% in total over the

years

which means the dissatisfaction rate was continuously minimized.

Furthermore

, people were highly joyed shown by over 80% satisfied customers on flight attendants and gate agents' help.

Also

, the level even increased to 92% and 88% in 2007 respectively. In terms of flight schedules, the rates climbed from 75% to slightly over 80% in 2000 and were steady for the next seven

years

.

However

, even though there was an improvement regarding the ticket price, the number was still not exceeded 70%

at the end

when starting at 45% in 1999. Correspondingly, there was no data recorded for satisfaction with the comfort of seats in 1999 and 2000. Still, the level is only less than half in 2007.