IELTS Writing Correction Service
Writing Samples
Band 5.5

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter, » explain why you are writing » express concern about the missing card » ask them what they intend to do

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Dear Sir/Madam, I am writing
this
Linking Words
letter
Use synonyms
 in
the
Correct article usage
apply
show examples
response
for
Change preposition
to
show examples
Use synonyms
letter
Correct article usage
a letter
show examples
 I received today from TD
Bank
Use synonyms
. The
letter
Use synonyms
 includes the receipt of a new
bank
Use synonyms
card
Use synonyms
 that I ordered on 24th
Janurary
Correct your spelling
January
 2024. Unfortunately, I did not
received
Change the verb form
receive
show examples
 any
card
Use synonyms
 with that
letter
Use synonyms
. The
card
Use synonyms
 I ordered was a new Debit
Card
Use synonyms
 as my previous
card
Use synonyms
got
Verb problem
apply
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expired
this
Linking Words
 month and I was not able to make any payments. In
morning
Add an article
the morning
show examples
, I received the
letter
Use synonyms
 and the envelope was not in
a
Correct article usage
apply
show examples
good condition and was very easy to open. When I checked the
letter
Use synonyms
 it was only having the acknowledge receipt and no
bank
Use synonyms
card
Use synonyms
.
Moreover
Linking Words
, I tried to contact
courier
Correct article usage
the courier
show examples
 service but
unluckly
Correct your spelling
unluckily
luckily
 they had no clues regarding that. My only concern is the
card
Use synonyms
 should not go
in
Change preposition
into
show examples
wrong
Correct article usage
the wrong
show examples
 hands. I hope you will address
this
Linking Words
 concern as soon as possible and would request you to block my new
card
Use synonyms
.
Along with
Linking Words
 that, I want to apply for a new
bank
Use synonyms
card
Use synonyms
 and
this
Linking Words
 time it would be great if I
can
Wrong verb form
could
show examples
 get that in 2 to 3 business days as
this
Linking Words
 disrupts my other transactions. Yours faithfully, Siya

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coherence cohesion
To improve coherence, use a wider range of linking words and ensure a clear progression of ideas throughout.
coherence cohesion
Try to keep each paragraph focused on a single idea to maintain clarity and cohesion.
task achievement
Enhance task achievement by including more detailed information about the initial order or any follow-up actions that have been taken.
task achievement
Work on checking the letter for minor errors in spelling or grammar to convey a polished and professional correspondence.
Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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