IELTS Writing Correction Service
Writing Samples
Band 7.5

You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

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Dear Sir or Madam, I am writing to express my concern about the missing card I applied for
last
Linking Words
 week from your bank. I would like to justify my reason for writing
this
Linking Words
 letter I applied for my Mastercard and I received the envelope yesterday. Even, I was surprised when I opened it as there was no card found on it.
However
Linking Words
, I found a piece of paper that was like a receipt for my new account.
Therefore
Linking Words
, I have decided to reach out to you regards
this
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 missing card. As you are aware in the current scenario lots of scams happening around the world so I was a bit nervous about my private security.
Hence
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, I would like to ask you what can you do to solve
this
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 tragedy. I would like to provide any details that can be helpful regarding
this
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. I look forward to seeing your response soon. Yours Faithfully, Hardik Mehta

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task achievement
You should provide a clear overview of the situation in your opening paragraph. While you have explained the purpose of the letter, it would be more effective to briefly mention the crucial details (e.g., stating that the card was missing upon receipt of the mail) at the start for immediate clarity.
coherence cohesion
Try to use a wider range of cohesive devices to link your ideas more effectively. This includes not just conjunctions like 'therefore' and 'however', but also referring words and synonymous expressions that can help to refer back to previously mentioned ideas without repetition.
coherence cohesion
Each paragraph should present a clear main idea followed by development of that idea. In your current letter, the ideas are presented, but they could be further expanded with more specifics, such as highlighting the potential risks of a missing bank card and the expected actions from the bank.
task achievement
Ensure that the task is fully addressed by including clear requests or questions that the recipient of the letter can respond to. For example, you could specify in your letter that you are requesting a prompt investigation into the matter and the reissuance of a new card with necessary precautions.
Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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