IELTS Writing Correction Service
Writing Samples
Band 7.5

Two weeks ago you bought a radio from a local branch of a well-known chain of shops. It did not work properly. The shop took it back and said they would repair it. You have waited a week and it is still not ready. Write a letter to the shop. In your letter say what has happened and how you feel ask them to explain why there has been a delay ask them to repair the radio very quickly or to supply you with a new radio

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Dear sir, I hope
this
Linking Words
 letter finds you in good health. My name is Dhruvil, and I recently purchased a radio from Best Buy with the order number BB123 from the Markham branch. I feel dissatisfied with your service and will elaborate on it below. I purchased a radio from your store two weeks ago, but on the day after purchase, it stopped working. I came back to your store with the radio, and one of your team members asked me to leave it over there for repair. He
also
Linking Words
 promised to give an update within 2 to 3 business days. Unfortunately, there is no response from his side. After that, it's been almost a week now. Can you please justify the delay with a valid reason?
In addition
Linking Words
, please help me with the repair work done as fast as possible. If it's not repairable, kindly supply me a new one, as I am running out of patience now. I hope you will take
this
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 matter into consideration and help me at your earliest convenience. Yours faithfully, Dhruvilkumar Patel

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Improvement Suggestions

5
coherence cohesion

Ensure each paragraph is centered around a single idea without digressing to maintain strong coherence and cohesion.

coherence cohesion

Use clear and purposeful paragraphing, utilizing a logical order of ideas (introduction, explanation, request, conclusion).

coherence cohesion

Make sure to include a proper closing salutation (e.g., 'Kind regards' or 'Sincerely') that matches the tone of the letter.

task achievement

Complete the task effectively by covering all aspects: explaining the situation, expressing your feelings, and requesting action, which you did well.

task achievement

Use a formal tone throughout the letter, avoiding any casual language. Ensure the tone of your letter matches the seriousness of the situation.

Topic Vocabulary:
  • malfunctioning
  • inconvenience
  • promptly
  • compensation
  • customer satisfaction
  • reliable
  • favorable resolution
  • essential
  • retail business
  • well-known chain
  • swift resolution
  • personal use
  • disappointment
  • frustration
  • inquiry
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