You borrowed an item from your friend. While it was in your possession, it got damaged. Write a letter to your friend. In your letter: Thank your friend for lending the item to you. Explain how it got damaged. Tell your friend what you plan to do about it.

Dear Robert, I hope
this
email finds you in radiant health and you are doing well. I am writing
this
letter to inform some information about the item that I borrowed from you
last
week for my personal use. First of all, I am really grateful as you provided me with your expensive digital camera for the next two weeks. As you know, I joined in an annual excursion with office colleagues at the City Park.
Therefore
, it was really helpful for me to capture the beautiful memories through your camera.
Moreover
, I observed that the shutter button was not functioning properly during the event.
Although
I am not an expert technically, I think
this
malfunction happened
due to
not upgrading the latest software as
this
device is based on
Android
Correct article usage
the Android
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operating system. Since
this
technical problem is related to
software
Add an article
a software
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upgrade, I believe that I could help you to fix
this
issue as I have one friend who has been working in a camera manufacturing company as a software engineer.
Besides
, I already talked with him regarding
this
matter and he confirmed that he is able to fix
this
kind of issue. I hope you will allow me some days to resolve
this
issue. Yours lovingly, Simran
Submitted by faisalmahamood on

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Coherence and Cohesion
Your letter is generally well-structured, with clear paragraphs each focusing on a specific point. However, to improve coherence and cohesion, consider linking your ideas more smoothly by using a broader range of cohesive devices, such as transitional phrases ('Furthermore', 'In addition to') that can help your paragraphs flow more naturally.
Task Achievement
You've addressed all parts of the task, effectively thanking, explaining the damage, and proposing a solution. To enhance task achievement, ensure your tone matches the formality of the situation. Using phrases like 'Yours lovingly' is unusual in this context and could be replaced with more appropriate closings, such as 'Yours sincerely' or 'Best regards', to maintain a suitable writing tone.
Task Achievement
While the explanation of the damage is given, providing more precise details about how the damage occurred rather than solely focusing on the technical problem can make your response more complete. Incorporating this aspect would strengthen your task achievement score further.
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