You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandise cannot be returned. Write a letter to the store manager. In your letter: Describe the problem with the jacket Explain what happened and what happened when you tried to return it. Say what you would like the manager to do.

#jacket #home #store #merchandise #manager

Dear Ms Mai, I hope

this

letter finds you well. I am writing

this

letter to express my concern about a recent purchase that I made at your

store

and seek your assistance to resolve the issue.

Last

weekend, I bought a

jacket

from your shop at a promotional price. I was so excited about the new item and looking forward to wearing it.

However

, upon reaching home and taking a close look, I realized that the

jacket

had a significant tear in the seam of the left sleeve, making it unwearable. I promptly returned to your

store

the same day and asked for an exchange. I explained the situation to your staff and showed him the damaged

jacket

However

, I was informed that the merchandise cannot be returned

due to

the

store

’s policy. He

also

explained that I should check the product thoroughly before making a purchase. As a loyal customer of your

store

, I kindly request you to authorize an exchange for

this

damaged

jacket

with another one

that is

in proper condition. I am willing to come back to your

store

and choose a replacement item at an equal or less value. If an exchange is feasible, I propose the issuance of a voucher for the next purchase. I am looking forward to hearing from you soon. Thank you for your attention to

this

matter. Kind regards, Lana Nguyen

Submitted by nguyenlyacbd on Mon Feb 19 2024

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Task Achievement

To improve task achievement, ensure that you explain the situation with detailed evidence and emphasize the emotional or financial impact this experience might have caused. This will make your case stronger and more compelling to the reader.

Coherence & Cohesion

Use a wider range of cohesive devices and linking phrases to improve the flow of ideas between sentences and paragraphs. This will enhance the overall coherence of the letter.

Coherence & Cohesion

Consider incorporating a brief line expressing hope for a positive resolution or willingness to discuss the matter further. This can add a more constructive tone to your conclusion, suggesting a proactive approach to resolving the issue.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

6Linking words
meeting the goal of 7 or more
2Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

8 paragraphs

232 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

7.5

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 checks
Get all the feedback you need to keep improving your charts and letters.
Unlimited Task 2 checks
Practice and perfect your skills with essays.
Personalized suggestions
Know how to boost your score.
Detailed mistakes analysis
Get instant feedback. Spot every mistake.
Topic ideas generator
Get topic-specific ideas to enhance your writing.
Vocabulary helper
Get the right words for any topic.
Progress tracking
Track your writing improvements.

What to do next:

Look at other essays:

7.5
band
More and more people are using computer and electric devices to access information, therefore there is no need for printed books, magazines and newspapers on paper. To what extent do you agree or disagree?
A number of individuals said that traditional printed media would be disrupted by electronic books and cutting-edge technology. In my opinion, I consider that the electronic form of articles and new technology are enabling people to access knowledge in various subjects and worldwide.
6
band
You should spend about 40 minutes on this task. Write about the following topic: In today’s competitive world, many families find it necessary for both parents go out to work. While some say the children in these families benefit from the additional income, others feel they lack support because of their parents’ absence. Discuss both these views and give your own opinion. Give reason for your answer and include any relevant examples from your own knowledge or experience.
In this modern era of globalization, some argue that both parents going out for work is a necessity. Others say that adolescents may receive inadequate support due to the absence of their parents. This essay will present both sides of the spectrum and provide relevant examples to this statement.
<4
band
Some people think that employers should not care about the way their employees dress because what matters is the quality of their work. To what extent do you agree or disagree?
There are different views on the issue of companies should not take care of the form of clothes which employees wear.Some people suggest that it is their right to wear whatever they like and prohibiting that would be a violation of their civil liberties ,thus, My personal attitude toward this is that prohibiting wearing personal clothes in offices would adversely affect on workers' mental health and the quality of work in the most gravest porpuse .There are two principal responses to this.
7
band
Nowadays, some parents put a lot of pressure on children to succeed. What are the reasons for doing this? Do you think it is a positive or negative development?
It is true that these days many parents push their kids hard to do well. The practical reasons for this circumstance are societal expectations, desire for their children’s success, or fear of failure. In my opinion, it can be both positive, as it can motivate children to excel, and negative, as it can lead to stress and burnout.
6.5
band
Living in a country where you have to speak another language can cause serious social problems as well as practical problems. To what extent do you agree or disagree with this statment.
Residing in a state where you should speak another native tongue could bring about serious social and practical problems. I completely agree that if people travel to another nation, there could be one of the biggest problems. Humans don`t learn another language when they are living there, so it isn't easy to communicate.

Use cohesive linking words accurately and appropriately

More and more people are using computer and electric devices to access information, therefore there is no need for printed books, magazines and newspapers on paper. To what extent do you agree or disagree?

Some people think that employers should not care about the way their employees dress because what matters is the quality of their work. To what extent do you agree or disagree?

Nowadays, some parents put a lot of pressure on children to succeed. What are the reasons for doing this? Do you think it is a positive or negative development?

Living in a country where you have to speak another language can cause serious social problems as well as practical problems. To what extent do you agree or disagree with this statment.