You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter: say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future

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Dear Sir My name is Quang Le and I
was
Unnecessary verb
apply
show examples
recently organised an event in your
hotel
. Everything
were
Change the verb form
was
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so good, the rooms for guests were
clean_the
Correct your spelling
clean
lobby was so fancy and your employee
maked
Correct your spelling
made
show examples
a very warm welcome for us. All the participants I met after the meeting,
they
Correct pronoun usage
apply
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said they
realy
Correct your spelling
really
liked the
hotel
,
essecially
Correct your spelling
especially
the way
employee
Fix the agreement mistake
employees
show examples
in your
hotel
served our group and the
hotel
looks
Wrong verb form
looked
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so beautiful and fancy. There was only one thing, they were unhappy
that
Change preposition
with
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the food _
you
Correct pronoun usage
your
show examples
hotel
was
Unnecessary verb
apply
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served us for lunch. It was not too bad but
this
meeting
were
Change the verb form
was
show examples
the
last
meal of our company
at the end
of the year. It was very important and my boss
do
Wrong verb form
did
show examples
not like it too. The way to
served
Wrong verb form
serve
show examples
the food
quite
Add a missing verb
is quite
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slow and the meat has
the
Correct article usage
a
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smell. I do not know when did they buy it but they had a
bag
Correct your spelling
bad
show examples
smell. I think you need to contact
with
Change preposition
apply
show examples
the chef at your
hotel
and investigate why it
happen
Wrong verb form
happened
show examples
. I suggest that you need to train your kitchen team a little bit and serve the food more
quitly
Correct your spelling
quietly
quickly
instead
of slowly like before. We hope to cooperate with your
hotel
to improve the quality of your
hotel
. Best
regrard
Correct your spelling
regards
regard
Submitted by troihongbang on

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coherence cohesion
To improve your logical structure, ensure that your letter flows logically from one point to another. Consider using transition words or phrases to connect your ideas more smoothly.
coherence cohesion
For a better greeting and closing, try using more formal and appropriate phrases. Instead of 'Dear Sir', use 'Dear [Manager's Name or Position]' if possible, and end your letter with 'Yours sincerely' followed by your full name.
coherence cohesion
Maintain a single idea per paragraph but develop it further. Expand on why the food was unsatisfactory and how it impacted the overall experience. Provide more specific suggestions for how the hotel can improve.
task achievement
To completely address the task, ensure that you clearly state the main points of your letter in the opening paragraph. While you've covered the required points, clarity in summarizing your intentions at the beginning will enhance understanding.
task achievement
Adopt a more formal and polite tone throughout the letter. Avoid phrases that are too informal for this context. Use complete sentences and check for grammatical correctness to maintain a suitable tone.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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