You recently moved house and you used a removal company to help you move your belongings. However, some of your things were damaged in the move. Write a letter to the manager of the removal company. In your letter • Give details of the move • Describe the damage • Say what you would like the manager to do Write at least 150 words. You do NOT need to write any addresses

Dear Sir , I am writing
this
letter to express my deep grievances about the service provided by your mover company and I felt so disappointed and dissatisfied. I booked your service in advance when I moved house from Brampton to Cambridge with my stuff to avoid
further
inconvenience. You sent three employees
at
Change preposition
to
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my place around 10 am to help me out , they looked professional and showed work ethics .
However
, when I reached my destination I saw some items
are
Wrong verb form
were
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damaged
due to
the negligence of your workers. I had an expensive chandelier which
is
Wrong verb form
was
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shattered into small pieces and the screen of my television
has
Wrong verb form
had
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broken.
This
was unexpected and unfortunate
that is
why , I request you to give me
50
Correct article usage
a 50
show examples
% discount so I can repair my stuff . I hope you understand my situation I am looking forward to hearing from you . Yours faithfully, Jai
Submitted by Kaurharvinder2984 on

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coherence cohesion
Ensure your letter has a clear introduction, body, and conclusion to improve logical structure. Each paragraph should have a distinct purpose.
coherence cohesion
Use a variety of cohesive devices (e.g., connectives and pronouns) more effectively to ensure smoother transitions and relationships between sentences and paragraphs.
task achievement
Begin the letter with a more specific introduction that outlines the purpose of the letter right away. You might directly mention the issues you will discuss.
task achievement
For a better task achievement score, consider elaborating on the outcome you desire with specific requests or questions for the manager, beyond just the discount. For instance, asking how they plan to prevent such issues in the future could enrich your response.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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