You have ordered a product on a website and received a different product. Write a letter the company. Write a letter
Dear Sir,
My name is Amna, I am
resident
of Lahore City, I am your regular customer and on Correct article usage
a resident
frequent
basis, I do order different kinds of items on your official website site.
A couple of days ago, I ordered for Add an article
a frequent
hair
dryer from your electronics products site. I vividly remember I chose the correct option,
when I was selecting from multiple options. After Remove the comma
apply
few
days, Correct article usage
a few
delivery
boy reached Add an article
the delivery
at
my door and he brought Remove the preposition
apply
the
Correct article usage
a
hair
straightener rather than hair
dryer. I'm very disappointed Add an article
a hair
on
Change preposition
about
your
Correct pronoun usage
apply
this
inconvenience as I was
waiting Wrong verb form
have been
since
many days.
Now I am writing to you to exchange it and resend it once again Change preposition
for
on
Change preposition
to
given
address. Kindly, do contact Add an article
the given
to
your company rider, I have returned Change preposition
apply
wrong
parcel to him back. It happened Change the article
the wrong
first
time with me as I had to face worry Correct article usage
the first
due to
online shopping. I will be very thankful if you resolve my issue as soon as possible. Without hair
dryer I would not be able to manage my Correct article usage
a hair
hair
, I need it on urgent
basis.
I hope you will take swift action to overcome my problem. Awaiting for your rapid response.
Thank you.
Your customer,
Amna MunirCorrect article usage
an urgent
Submitted by amnamunir764 on
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coherence cohesion
Consider providing more structured paragraphs - introduce the issue, explain the mistake, specifically request the action, and conclude with a thank you and request for a swift response.
task achievement
For an even higher grade on task achievement, you could include more specific details about your order (e.g., the order number or purchase date) to facilitate the company’s response to your request.
coherence cohesion
To enhance coherence, it's beneficial to use linking words or phrases to lead the reader through your letter smoothly (e.g., 'Firstly,' 'Moreover,' 'Therefore').
task achievement
While your tone is generally suitable, maintaining formal language consistently throughout the letter will improve your writing tone. Avoid casual expressions and ensure punctuation is used correctly.
The Closing
The style of the letter determine how you have to close it.
Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.
Formal style (To someone you have not met, whose name you don’t know)
- Yours faithfully,
Semi-formal (To someone you may or may not have met, whose last name you know)
- Yours sincerely,
Informal (To someone you know well, whose first name you know and use)
- Best regards,
- Warm wishes,