IELTS Writing Correction Service
Writing Samples
Band 7

You recently ordered an item that was advertised as having a discount from the normal price, but you have found that when you paid, you did not get the discount. Write to the company. In your letter •Explain that you did not get the discount •Tell them where you saw the discount advertised •Tell them what you would like them to do about the situation

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Dear Sir or Madam, Hope you are doing well. I am writing
this
Linking Words
 letter because I want to get some information about the discount policy of your departmental store. In fact
last
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 week I saw an advertisement on Facebook that Your Company is launching some specific products
are
Correct pronoun usage
that are
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 available at decreased price till the end of
this
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 month. In
this
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 time of inflation, it was very good news for
the
Correct article usage
apply
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middle-class people like me. So, I decided to visit the store and purchase the items
according to
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 my needs. When I reached the cash counter for the items to pay my bill. I was shocked when the staff told me that there was no discount on the item, I bought and I had to pay the full price of the items. At
this
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 moment I feel embracement and
get
Wrong verb form
got
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 angry with the cashier for his rough and rude
behavior
Change the spelling
behaviour
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.I request you please teach your staff how to tackle a situation like
this
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 politely and humbly. I think you should take serious notice of why the advertisements sharing fake information on social media and the minds behind
this
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 carelessness and negligence should be punished. Yours Faithfully, Kunwar

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structure
To ensure clarity and enhance coherence, consider organizing your letter into distinct paragraphs, each dedicated to a specific point. Begin with an introduction of the issue, followed by a detailed explanation of the situation, and conclude with your desired resolution.
tone
Maintain a formal tone consistently throughout your letter to suit the context of writing to a company about a serious concern. Refrain from expressing emotions such as anger in a direct manner; instead, focus on presenting facts and your request professionally.
specific details
For an even stronger letter, explicitly state what solution you are seeking - whether it's a refund of the difference, a store credit, or an investigation into the misleading advertising.
task response
You concisely explained the discrepancy between the advertised discount and your experience at the point of purchase.
correct sign-off
Your closing sign-off, 'Yours Faithfully', is appropriately formal and correctly used when the name of the recipient is not known, showing good awareness of formal letter conventions.
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