Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill
Dear Sir
I have been your service user for less than a year and I would like to draw your attention to the weak and unsteady internet connection within
last
two months.
Although
I was happy for a couple of months since the beginning of your service, it is almost 8 weeks that lots of periodic disconnections have occurred especially during the nighttime when I concentrate on handling some online research regarding my Ph.D. thesis. Many times the browser stopped in the middle of downloading the file and I was forced to do numerous reworks. I suffer seriously in my live virtual classes too. There are enough records and shreds of evidence to prove these inconveniences.
Therefore
, considering client satisfaction policies, please arrange for a skillful
technician to spend the required time in my residence and find out the source of Change the spelling
skilful
this
frustrating issue in deep. In case of trending periodic troubles, kindly leave the engineer free for at least 4 hours to check whole the matters conscientiously.
I commend your company's reputation and accordingly
, I request kindly check the logs of my provided service and exclude the respective amount from my monthly bill.
I would be grateful if you could arrange a swift resolution and the situation will be resolved in
Change preposition
apply
quick
.
I look forward to hearing from you soon.
Yours faithfully
Abraham StreeterChange the word
quickly
Submitted by majid.ebadi on
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Organize Content
Consider organizing your content into clearer paragraphs, separating description of the problem, the request for an engineer, and the billing request for better readability.
Use Transitions
Use transitions and link phrases between your ideas to guide the reader more smoothly through your letter.
Vary Sentence Structure
Try to vary your sentence structures to demonstrate a wider range of grammatical skills.
Task Response
Clearly addressed the tasks given in the prompt by describing the problem, requesting an engineer, and asking for a reduction in the bill.
Tone
Used a polite and appropriate tone throughout the letter, enhancing its readability and effectiveness.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.
