You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say – Give your flight details. – Why were you disappointed? – Suggest some improvements to the airport services.

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Dear Manager:

This

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is Emily Kai who took flight E8372 of Canada Airline from Toronto, Canada to Mexico on Dec 12,

last

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Friday night. I was annoyed by the treatment I received at the airport. First of all, I would like to express my appreciation for my experience during the flight as all the crew members were kind and could catering all my needs.

However

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, the time I had when I was waiting for the taking off was terribly bad. Since the aeroplane had a delay of about 5 hours, the officers there informed us to wait at the porting gate for

further

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information and not wander around. They countered the passengers' numbers and names to keep the record. It was like quarantine for us to stay in the same area. I hope your company can give all the passengers a reasonable solution and apologise for

this

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decision for our waste of time. Yours Sincerely, Emily Kai

cathyielts22Tue Apr 16 2024

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Task Achievement

To enhance your letter, consider providing more specific suggestions for improvement. Offering concrete ideas can strengthen your argument and demonstrate a proactive approach to resolving the issue.

Coherence & Cohesion

While your letter is well-organized, ensuring each paragraph transitions smoothly to the next would further improve its coherence. Transitional phrases can help guide the reader through your argument effortlessly.

Greeting and Closing

Your greeting and closing were appropriately formal, fitting the context of a letter to an airport manager nicely.

Logical Structure

The structure of your letter effectively introduced the problem, described your dissatisfaction, and suggested improvements, demonstrating good logical structure.

Single Idea per Paragraph

You kept to a single idea per paragraph, which helps in maintaining a clear and organized letter.

Suitable Writing Tone

Your tone throughout the letter was suitable for its purpose, striking a balance between expressing dissatisfaction and maintaining respect for the recipient.

4
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

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Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

157 words

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