You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do
Dear Sir or Madam
I am writing to you regarding a recent purchase I
make
from your shop on March 12 2024 I bought a laptop from your store unluckily the equipment did not work when I tried to use it, despite following the instructions carefully.
Wrong verb form
made
This
is a laptop I extremely
like . It has beautiful Rephrase
really
color
, Fix the agreement mistake
colors
new
and compact, Add a missing verb
is new
Correct word choice
and expecially
expecially
cheap. I bought it when it was on sale. Correct your spelling
especially
However
, I was suprised
, one problem that I Correct your spelling
surprised
have
encountered Unnecessary verb
apply
is
it Verb problem
was that
do
not active when I first opened it. The screen is dark or blurred. Verb problem
was
Keyboard
can not press. I preserve it very carefully. I would appreciate it if you could let the staff come home and solve the issue. Because of Add an article
The keyboard
A keyboard
this
is extremely important to me. I can not work without a laptop.
I am looking forward to hearing from you as soon as possible. Sincerely. Ms HueSubmitted by quynhtranhbh on
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Task Achievement
You've done well to include all necessary components pointed out in the task. However, try to expand on each point with more detail to clearly explain the issue, its impact, and your expectations.
Coherence & Cohesion
Consider organizing your ideas more fluently. Each paragraph should focus on a single idea, ensuring a smooth transition between them for better clarity.
General
Pay attention to grammatical errors and typing mistakes, such as 'I make' instead of 'I made', 'do not active' instead of 'does not activate', and the correct use of past tense to improve the letter's professionalism.
Content Relevance
Effectively conveyed the urgency and importance of the equipment for your work.
Tone
The polite tone throughout the letter is suitable for the situation, showing respect while expressing dissatisfaction.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.