You recently travelled by train on a long journey and you experienced various problems. Write a letter to the train company’s head office. In your letter, give the details of your journey, including the date, time and where you sat explain the problems that happened and express your dissatisfaction ask about what action will be taken to improve the service

#train #journey #company’s #head #office #date #time #dissatisfaction #action #service

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Dear sir, I hope

this

letter finds you in radiant health and in the best of spirits. I am writing

this

letter to complain about the problem that I faced during my long trip to Mumbai from Chennai on September 20, 2024, at 8:00 p.m.

Firstly

, I

traveled

Change the spelling

travelled

show examples

on the 33001 Rajdhani Express

train

, and my coach number and seat number were first class D2 and 35 lower

berth

Change to a plural noun

berths

show examples

, respectively. My PNR number was 25665004.

To begin

with, when I was on the

train

, I did not get any meals as per my ticket.

However

, I contacted the

train

staff about my meal, and he told me that he would bring something for me, but later on, he did not show up.

Furthermore

, the washrooms were not clean in first-class coach D2. I had to go to another coach to use the bathroom. It gave me a hard time because it was a long trip. I would like to request that you improve communication between the internal staff of the

train

to provide better service to customers.

Moreover

, I am

also

requesting the service department to put a feedback box near the washrooms so anybody can write reviews of existing conditions. I hope you will take swift action regarding

this

serious matter. I am looking forward to hearing from you.

Your

Correct the word

Yours

show examples

Sincerely, Avi Bhadiyadra

Submitted by avibhadiyadra on Thu Apr 25 2024

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Tone

Ensure to maintain a professional tone throughout the letter for proper formality.

Content Enhancement

Consider adding suggestions for improvement or compensation to strengthen your position.

Detail Enhancement

Be specific about how the issues affected you personally to make your complaint more impactful.

Structure

You have clearly structured your letter, with a polite opening and closing, and well-organized paragraphs.

Task Response

Your letter directly addresses the problems faced during the train journey, accurately fulfilling the task's requirements.

Tone

You maintained a respectful and formal tone throughout the letter, which is suitable for the context of writing to a company's head office.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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7
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

224 words

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