You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter Say what the participant liked about the hotel. Explain why they were unhappy about the hotel. Suggest what the manager should do to improve the food in future.

Dear Sir or Madam, I'm writing to you regarding the all-day corporate event that was hosted in your hotel
last
weekend. I was responsible for organizing it and collecting feedback afterwards and would like to share my findings. In general, everything went
splendit
Correct your spelling
splendid
splendidly
. The employees were
amased
Correct your spelling
amazed
amused
by the
untourage
Correct your spelling
entourage
of the rooms and the hospitality of the staff. But the quality of
food
Correct article usage
the food
show examples
was below our expectations.
This
event lasted a whole day, and we were only offered tea for breakfast and a
fast-food style
Add a hyphen
fast-food-style
show examples
lunch with only water to drink at noon. If we were to host a short event, what would have been fine
.
Change the punctuation
?
show examples
But in our
case
Add a comma
case,
show examples
the best course of action would have been to offer hot meals with a choice of hot and cold drinks. My company has been using your hotel for conferences for 5 years already. I hope you take my words into consideration for our next
upcomming
Correct your spelling
upcoming
summit on the 10th of June. Yours truly, Alexander Federyakov
Submitted by fednastya000 on

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clarity
Ensure the letter clearly distinguishes between positive feedback and suggestions for improvement to maintain clarity.
spelling
Avoid minor spelling mistakes (e.g., "splendid" instead of "splendit", "entourage" instead of "untourage") to enhance the overall professionalism of your writing.
balance
You've effectively communicated the positives and areas for improvement regarding the hotel's service.
tone
The polite and formal tone throughout the letter is appropriate for communicating with a hotel manager.
structure
Organizing content into paragraphs based on different aspects of feedback illustrates good structure.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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