The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.

The chart and table illustrate the rate of

passengers

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passenger

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satisfaction

in different fields in 1999,2000 and 2007.

It is clear that

the number of satisfied people had an upward trend

whereas

, dissatisfied persons showed a downward trend. All of the categories for

satisfaction

with specific aspects of the flying experience in Gullup had a rising method. Looking closely at the bar chart depicts that in the first

year

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year,

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65% of passengers were satisfied

of

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with

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airlines and the rate of dissatisfaction was 32%.

moreover

, the ratio of the agreement in 2000 increased slightly to 69% which means a growth of 4%

while

disagreement nations declined minimally by 3%.

in

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In

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2007, the

satisfaction

of airlines rose to 72% and the dissatisfaction dipped marginally by 5%. Focusing on the contentment of flight

attenders

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attendants

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courtesy grew by 4% in eight years. The

satisfaction

of gate agents varied between 87% and 89%

in

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at

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the same time. It is noticeable,

agreement

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that agreement

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about

price

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the price

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of

ticket

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tickets

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surged considerably from 45% to 65%. Between 1999 and 2000, the amount of

schedules

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schedule

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satisfaction

climbed from 75% to 79% moderately and maintained the same level

to

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until

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2007.

In addition

, about the comfort of

seats

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seats,

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only 2007 had 47%

of

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apply

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satisfaction

and two other years did not have any evaluation.