The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.
The provided bar chart shows contentment with the activity the nation's major airlines were doing and the given table provides information about consent with specific parts of the flying experience in the US in 1999, 2000, and 2007.
Overall
, the rate of satisfaction
with the job were doing had an upward tendency and the highest growth in satisfaction
with particular parts of flying related to the price of tickets.
It is clear from the bar chart that 65 per cent
of employees were satisfied and just over a third of them were dissatisfied in 1999. The portion of satisfaction
in 2000 was more than in 1999, and in 2007, just under three quarters and just below a quarter of employees in airlines were pleased and discontented, respectively.
the highest improvement in the rate of satisfaction
related to the price of tickets was 45 per cent
in 1999 and grew significantly to 65 per cent
in 2007, customers satisfaction
experienced a minor increase in courtesy of flight attendants and exactly three-quarters of them were satisfied with schedules in 1999 and increased 79 per cent
in 2000 and then
levelled off. Courtesy of check-in/ gate agents changed fractionally and just below half of customers were satisfied with seats in 2007.Submitted by hadadianmohamadhossein on
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Vocabulary: Replace the words satisfaction, cent with synonyms.
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Vocabulary: The word "chart" was used 2 times.
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Vocabulary: The word "provided" was used 2 times.
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Vocabulary: The word "increase" was used 2 times.
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Vocabulary: The word "just below" was used 2 times.
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