You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter: • state your reason for writing • describe the problems • propose a solution

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Dear Mrs Smith The reason I am writing to you is to inform you of some issues at home.
To begin
with, almost 2 weeks ago I was deprived of hot water, and still nothing has changed. As you may know,
workmen
Correct article usage
the workmen
show examples
tried to resolve
this
problem, and it seemed that the temperature was fixed.
However
, to my surprise, after 3 days hot water disappeared again. The second problem is heating. A young man tried to fix it
as well as
previous
Add an article
the previous
show examples
problem, but it appeared to be impossible. He said that there are missing batteries,
therefore
, it is dangerous to provide heat.
Also
, he said that batteries can regulate the flow of hot or cold water.
To sum up
, I would like you to call me and make up a solution together. I think it was not my fault and we should try changing batteries to better ones. Thank you in advance. I look forward to your reply Kseniia
Submitted by ksrnnn on

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Structure
To further improve, ensure that each paragraph is clearly structured around a single main idea. Consider adding a brief introductory sentence to each body paragraph to outline its main focus.
Tone
Maintain a consistently formal or semi-formal tone throughout to enhance the effectiveness of your communication. Avoid informal language unless the context specifically calls for it.
Detailing
Consider elaborating on how the issues have affected your daily life for a stronger task response. This provides a more compelling argument for why the proposed solution is necessary.
Content
The letter effectively communicates the main issues and proposes a solution, demonstrating a good task response.
Tone
The greeting and closing of the letter are appropriately formal, contributing to a suitable tone for the context.
Flow
The logical flow from describing the problem to proposing a solution shows good coherence and cohesion.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • accommodation
  • tenant
  • landlord
  • maintenance
  • heating system
  • certified heating engineer
  • temporary arrangement
  • compensation
  • inconvenience
  • discomfort
  • urgency
  • prompt response
  • professional assessment
  • cooperate
  • resolve
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