You recently took a train journey but you left an important item on the train. You phoned the train company to report it but you were not pleased with the response. Write a letter to the manager of the train company. In your letter • describe the item you left on the train • say why you were not pleased with the train company's response to your phone call • explain what you want the manager to do about it

Dear Sir or Madam, I was a recent passenger on your train, I was writing because I had left my important documents on your train.

Last

Monday, April 10th, I was a passenger

of

Change preposition

at

show examples

9 pm on your train from Tehran to Shiraz. I had left my house contract in the yellow plastic bag. I was sitting in the third row of the second carriage near the window. I phoned the station as soon as I realized I had lost my plastic bag.

However

, the lady, who answered the phone, was rude and impatient. She just took my number and hung up the phone. It is Friday now, and I have not received any call yet. I would suggest creating a website, which is checked regularly by your staff, for found and lost objects.

As a result

, passengers could register their lost objects immediately, and if someone found something, she or she could post a notice on the site in order to find its owner. I look forward to your prompt response. Yours faithfully, Negar Sedigh