You recently sent some documents by post, but they did not arrive at the destination. Write a letter to the post office manager. In your letter, •give details of the situation •describe the documents •say what action you want the post office to take

#documents #post #destination #office #manager #•give #situation #•describe #•say #action

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Dear Sir or Madam, I am writing to you to draw your attention towards a complaint that two weeks ago I sent some important documents by post to my sister who lives in Exmouth.

However

, she did not receive it as she was expecting on the 15th of May. Let me start by saying that those files are relevant and she is desperately waiting for

this

because she needs to apply for a tourist visa in Thailand next week. I know

this

is a complicated situation for your company because of your reputation as one of the most recognized companies in the country. As I mentioned by phone, on the envelope there is her passport and

also

a bank statement.

Otherwise

, if you can not find them soon, she will not be able to travel outside as she planned years ago. I hope you will take

this

into account in order to track the documents and locate them, and please do not hesitate to contact me to discuss

further

. Yours faithfully, Claudia Patino.

Submitted by klaudia2301 on Sat May 25 2024

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task achievement

Try to be more specific about the details of the lost documents, such as the exact date they were sent and any tracking information, if available.

coherence cohesion

Avoid repeating similar ideas, such as mentioning your sister's need for the documents in multiple sentences. This can help minimize redundancy and enhance clarity.

task achievement

The letter effectively communicates the urgency of the situation and provides clear reasons why the documents are important.

coherence cohesion

The paragraphs are logically structured and flow well, making it easy for the reader to follow the narrative.

coherence cohesion

The greeting and closing of the letter are appropriate and add to the formal tone.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

173 words

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Topic Vocabulary:

postal service
registered mail
tracking number
envelope
urgent
confidential
compensation
investigation
documentation
destination
customer service
resolution
discrepancy
correspondence
delivery
timeline
claim
follow-up
liability
accountability

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You recently sent some documents by post, but they did not arrive at the destination. Write a letter to the post office manager. In your letter, •give details of the situation •describe the documents •say what action you want the post office to take

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