You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was not the same item you had ordered. Write a letter to the store manager. In your letter, Describe the item you ordered Explain what was wrong with the item you received Say what you would like the manager to do
Dear Sir or Madam,
I am writing
this
letter regarding a parcel received by your online shopping platform which is incorrect. I ordered a jumpsuit, an extra small red in colour as depicted on the website. It was fancy and a party wear item shown on your site.
However
, I found after opening the parcel that the ordered item is not as same as shown. It was not true to my size. Not only this
, the item’s stuff used is not a good quality material and due to
that, the colour is far more different than shown.
It was a costly dress ordered for a special occasion. But, unfortunately
the dress has disappointed me and I am dissatisfied with your company. I have been ordering from Add a comma
unfortunately,
this
brand for a long time.
Also
, I have been finding the quality awesome. But, this
time it was the opposite. I wanted you to reassure the quality of the product and for now, please send a return label so that I can send back the Item and receive the correct one.
I hope you assure me and send me another one, also
if now possible please refund the money.
Yours Sincerely,
Harshit KaurSubmitted by harshitkaur321 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
coherence cohesion
Improve the logical structure by ensuring each paragraph focuses on a single main idea. Consider organizing the paragraphs more clearly: one for the ordered item description, one for the issue, and one for the solution or request.
task achievement
Provide a more detailed and specific description of the item you ordered. Mention specific features such as the jumpsuit's style, expected fabric, and any other distinguishing characteristics.
task achievement
The letter addresses all parts of the task, which are: describing the item ordered, explaining what was wrong, and stating what you would like the manager to do.
task achievement
The tone of the letter is appropriate for a formal complaint; it is polite and clear without being overly informal.
coherence cohesion
The greeting and closing are appropriately formal and politely framed.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite