You recently had some items shipped to you from overseas. Upon receiving the shipment you found that some things were damaged in transit. Write a letter to the manager of the shipping company. In your letter Provide the details of your shipment Describe the damage Say what actions you want the company to take
Dear Sir,
I am writing
this
letter to express my disappointment with the service of your shipping company service which I had recently used to get some items
from my home country.
The shipment was on
the name of Baljeet Kaur from India. It was a package shipped from Change preposition
in
delhi
to Change the capitalization
Delhi
vancouver
about two weeks ago. I Change the capitalization
Vancouver
recevied
Correct your spelling
received
this
package day before yesterday. The reference number for this
package is TRN000233143.
Furthermore
, some of my items
were found damaged when I unpacked the parcel. There was
some valuable Change the verb form
were
items
, like some containers made of glass and other cutlery which got totally damaged. Moreover
, there was a box full of artificial jewellary
which was extremely damaged.
I request you to proceed with the refund policy so that I can again buy Correct your spelling
jewellery
that
all Correct word choice
apply
damaged
Correct article usage
the damaged
items
.
I will attach all the neccesary
receipts for your reference.
Your consideration Correct your spelling
necessary
to
Change preposition
of
this
matter will be appreciated.
Yours Sincerely,
BaljeetSubmitted by baljeetkhehra11318 on
Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.
task achievement
Include more information about the condition of the package upon arrival to better support your complaint.
task achievement
Proofread your letter for slight grammatical errors and typos, such as 'recevied' instead of 'received' and 'neccesary' instead of 'necessary'. This will help improve clarity and professionalism.
coherence cohesion
Add some linking words and connectives to improve the flow between paragraphs. For example, 'Firstly', 'Secondly', 'In addition', etc.
coherence cohesion
Ensure each paragraph centers around a single idea to maintain clarity of your arguments and descriptions.
greeting and closing
The greeting and closing of the letter are polite and appropriate for a formal letter.
suitable writing tone
The letter addresses the problem clearly and maintains a suitable tone throughout, which is important for formal communication.
Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.