You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear Sir, I am writing
this
letter to provide you with the
overall
experience had with my colleagues in your hotel during an all-day meeting on July 23rd, 2023.
Firstly
, I would say that all the participants appreciated the design of the hotel and really enjoyed spending their day. They were
also
fascinated by the outdoor garden and by the interior fancy lighting, which was bright and colourful.
Secondly
, they were overwhelmed by the service provided by your staff members.
However
, the participants complain about the food served by your catering people.
To begin
with, the Biryani was not only spicy but
also
uncooked, leaving the meat raw. And
also
, the salad was immensely sour which was not liked by them.
Lastly
, the bread which was served was so hard that it could not be digested. I was disappointed with your food and can only suggest you consider changing your chef. And try to hire a professional chef for your hotel, so that there
would
Wrong verb form
will
show examples
be no negative feedback from your customers in the future. Thank you. Regards
Submitted by hassan05.quadri on

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task achievement
More details about the recommended improvements to the food would strengthen the task response.
task achievement
Check for minor grammatical errors to ensure clarity and professionalism (e.g., 'participants complained about').
task achievement
Work on maintaining a formal and polite tone throughout the letter, especially when suggesting changes.
coherence cohesion
The letter has a clear logical structure, making it easy to follow the points being made.
coherence cohesion
Each main point is addressed in separate paragraphs, enhancing readability.
coherence cohesion
The greeting and closing are appropriate and polite, fitting the formal nature of the letter.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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