IELTS Writing Correction Service /
Writing Samples /
Band 7.5

you have bought some clothing onllne and are not s atisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email

#onllne #purchase #company #email
I am writing
this
 letter to complain about a transaction I made in your online shop. I am not satisfied with my purchase
additionally
 I demand to make some steps to repair
this
 situation.
Firstly
 I want to provide some details of the purchases I made, the order number is KBX01112
furthermore
, I bought these items on Friday evening. To be more specific I bought two wooden chairs, but unfortunately, they were damaged. One of the chair have scratch marks and the second one is in the wrong colour. It is important to mention that I gave you information about size and colour so I really do not understand why
this
 problem appears.
This
 situation is very stressful for me
moreover
, I need these chairs before Saturday before my birthday party. I kindly request you to replace my chairs with new ones before the weekend. Please do not hesitate to contact me if you need any
further
 information. Yours faithfully, Dario
Submitted by earulmurugan on

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type
Try to proofread your writing to eliminate minor grammatical and spelling errors that can affect clarity.
type
Ensure every paragraph conveys a single, clear idea to improve overall cohesion and organization.
task achievement
The sender's demands and expectations are clearly stated.
suitable writing tone
A polite and respectful tone is maintained throughout the letter.
task achievement
The letter includes necessary details such as the order number and the specific issues with the items.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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