Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline. Write an email to the Airline in about 150-200 words. Your email should do the following things: Problems faced by regular passengers Complain about the poor service

#week #airline #business #discontentment #service #email #passengers

Dear Sir/

madam

Capitalize word

Madam

show examples

, My name is Faraz, and I am writing

this

email to inform you about the unsatisfactory services which were offered by your airline

last

week. I happened to travel through your airline to Vancouver

last

week for my office work, and I should say

this

, it didn't go as expected, the services offered by the staff at boarding counter were too poor as passengers were made to wait in long ques with only one counter working and were attending only one passenger at a time,

this

led to the panic situation at the

last

moment and the cabin crew were

also

taking a lot of time to respond to the queries of passengers.

Firstly

, I suggest you increase your staff at the boarding counters as one counter cannot handle

this

much workload.

Secondly

, I believe the cabin crew themselves were not at fault as they were trying their best to cater for the passengers but were overwhelmed with the requests.

Hence

you better increase the number of cabin crew as well.

Lastly

, I hope you will take

this

complaint seriously and will take corrective measures. Customer service should be given high priority to businesses like airlines. Regards, Faraz.

Submitted by hassan05.quadri on Sun Jul 07 2024

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task achievement

Consider adding more specific examples to illustrate your points. For instance, mention a particular incident or how long exactly the wait times were.

coherence cohesion

To improve logical structure, ensure smooth transitions between sentences and paragraphs. For example, use linking words like 'Moreover', 'Furthermore', etc.

coherence cohesion

Proofread for minor grammatical errors and awkward phrases. For instance, 'long ques' should be 'long queues' and 'attending' might be better as 'servicing'.

task achievement

The email addresses all parts of the task effectively, discussing the issue and suggesting possible solutions.

coherence cohesion

The essay has a clear introduction and conclusion, making the structure easy to follow.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

Paragraph 1 - Introduction

Sentence 1 - Background statement
Sentence 2 - Detailed background statement
Sentence 3 - Thesis
Sentence 4 - Outline sentence

Paragraph 2 - First supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 3 - Second supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 4 - Conclusion

Sentence 1 - Summary
Sentence 2 - Restatement of thesis
Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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7Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
1Grammar mistakes
 

7 paragraphs

200 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Introduction & conclusion present

Supported main points

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Clear & comprehensive ideas

Relevant & specific examples

Appropriate word count

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