Last week you had travelled in a domestic airline due to some business. You did not had a good experience with that airline. The discontentment, due to the poor service, made you complain about the airline. Write an email to the Airline in about 150-200 words. Your email should do the following things: Problems faced by regular passengers Complain about the poor service

Dear Sir/

madam

Capitalize word

Madam

show examples

, My name is Faraz, and I am writing

this

email to inform you about the unsatisfactory services which were offered by your airline

last

week. I happened to travel through your airline to Vancouver

last

week for my office work, and I should say

this

, it didn't go as expected, the services offered by the staff at boarding counter were too poor as passengers were made to wait in long ques with only one counter working and were attending only one passenger at a time,

this

led to the panic situation at the

last

moment and the cabin crew were

also

taking a lot of time to respond to the queries of passengers.

Firstly

, I suggest you increase your staff at the boarding counters as one counter cannot handle

this

much workload.

Secondly

, I believe the cabin crew themselves were not at fault as they were trying their best to cater for the passengers but were overwhelmed with the requests.

Hence

you better increase the number of cabin crew as well.

Lastly

, I hope you will take

this

complaint seriously and will take corrective measures. Customer service should be given high priority to businesses like airlines. Regards, Faraz.