You have bought furniture from a store. When you received, there were some damages. Write a letter to the concerned store manager. In your letter, you should: •Give information about the furniture. •Explain the damage •Ask the manager to solve your issue.
Dear sir,
I ordered a set of dining table and chairs from your store
last
week Tuesday. At first,
I was excited to have received my order
, however
, was disappointed to find out that it was not the exact design I chose and they didn't
fit into my dining room space.
In relation to the specifics of the order
, I purchased this
grey colour wooden table and chairs from your Instagram platform on the 26th of June, 2024 with the order
number 2457976538. They were meant to be medium-sized furniture with round based under their legs and the chairs are foldable hence
can easily be transported for multiple uses. The picture I saw online contains the details of the above feature. Therefore
, I believe this
should be a manufacturing error or maybe a different order
was sent to my address.
The issue with them is that, they weren't
the colour I ordered. Aside from that, they were large sets and couldn't
fit into my tight living room space. Furthermore
, one of the chair legs is broken and there are several scratches on the table surface.
As a solution, and because I love the design I picked, I would appreciate a replacement without an additional fee. Otherwise
, I would like a full refund. I will not hesitate to inform PayPal about this
transaction if I don't
get a response from your team within a week.
Thanks for your understanding and I look forward to hearing from you.
Yours faithfully,
Moses.Submitted by peteromisakin on
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task response
Ensure all information requested is concise and to the point, and provide only necessary details to avoid any confusion or redundancy.
coherence cohesion
Consider breaking down long paragraphs into smaller ones to enhance readability and clarity.
coherence cohesion
Clear introduction, body, and conclusion enhance the letter's logical structure.
coherence cohesion
The closing of the letter is polite and professional.
coherence cohesion
Each paragraph conveys a single idea effectively, aiding reader understanding.
task response
The tone of the letter is polite yet assertive, suitable for a complaint letter.