You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

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Dear sir, I ordered a new Dell laptop from your company via your online E-commerce store

last

Linking Words

week Thursday. At

first,

Linking Words

I was excited to have received my order,

however

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, after a few days of using the system, I noticed it

wasn

Use synonyms

working appropriately and optimally. The issue I had with it

initially

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was that the wireless device

wasn

Use synonyms

working effectively. I couldn'

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connect with my mobile mifi and other gadgets.

Therefore

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, I

wasn

Use synonyms

able to use the internet on it.

Also

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, the selfie camera

wasn

Use synonyms

clear enough, as against the

32 megapixel

Add a hyphen

32-megapixel

show examples

camera specification I saw online. Meanwhile, the picture of it on your Instagram page matches with the features I wanted, so, I believe

this

Linking Words

should be the manufacturer's error. As a solution, and because I like the design of the computer, I would appreciate a replacement free of charge.

Otherwise

Linking Words

, I would request a complete refund if I don'

Use synonyms

get a response within a week, and I would not hesitate to inform PayPal about the transaction issue. Thanks for your understanding and I look forward to hearing from you. Yours faithfully, Moses.

peteromisakinMon Jul 15 2024

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completion of response

Consider giving specific details such as the laptop model and order number to make it easier for the company to identify your purchase.

coherence

Use linkers such as 'Firstly' and 'Secondly' to organize the list of issues you encountered more clearly.

suitable tone

The tone of the letter is polite and suitable for a complaint letter.

single idea per paragraph

Each paragraph focuses on a single idea, making the letter easy to follow.

logical structure

The structure of the letter is logically organized from introduction, explanation of the problem, to suggesting a solution.

greeting and closing

The greeting and closing are appropriate and add to the overall formality of the letter.

8
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

185 words

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Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

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You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Increasing the price of petrol is the best way to solve growing traffic and pollution problems. To what extend do you agree or disagree? What other measures do you think might be effective?

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Some people think that govements should spend money for faster public transportation , others think that there are other important priortities . Discuss both views and give your opinion

It is important for all towns and cities to have large public outdoor places like squares and parks. To what extent do you agree or disagree with this statement?