You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do
I hope
this
letter finds you well, The reason for writing this
letter is to inform your company that the printer I took from your shop located at the Charles brown street branch is
recently stopped printing.
Verb problem
has
Firstly
, The problem started with blurred fonts and incomplete sentences in a
print. I have tried to diagnose it my way but the equipment is still performing the same error. Correct article usage
apply
Secondly
, The display panel is constantly blinking error 4002 after the print is initiated.
As you are aware of my tuition classes regarding M.A. entrance exam sample questions, I conduct multiple exam session
for my students each day. Fix the agreement mistake
sessions
Due to
this
ongoing issue reading the printer, I am unable to carry out my exam paper printing and I have to pay extra charges for my work to get done.
Therefore
, I request your company to send a
immediate service agent or Change the article
an
a
alternate unit till my existing unit is serviced. I have tremendous faith in your customer service, which made me motivated to buy the printer from your company.
I am hoping for a quick response after receiving Change the article
an
this
letter.
Thanking you,
Regards
Eleven JohattanSubmitted by omkarjagushte25 on
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task achievement
Consider revising the introduction to make the purpose of the letter clearer from the beginning. For example, 'I am writing to inform you about an issue with a printer that I purchased from your Charles Brown Street branch.'
coherence cohesion
Improve the logical flow by setting out the issues more clearly. You might first mention the start of the problem, followed by more details, and then the solutions you are seeking.
task achievement
The letter adequately covers all required points (description of the problem, explanation of its impact, and a request for resolution).
task achievement
The writing tone is polite and appropriate for a formal letter.
coherence cohesion
Each paragraph focuses on a single idea, making the content easy to follow.
The Greeting
Depending on the style and aim of the letter, you will need to adapt your greeting.
Always start an informal letter in the ways:
- Dear + name
- Hi / Hello + name
‘Dear...’ is more appropriate, so stick with this.
For a formal letter there are two options for the greeting:
- Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
- Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.